Jackson Hewitt Tax Service receives high praise for its friendly, professional, and efficient staff. Bonnie Kelly is frequently praised for her kindness, knowledge, and dedication, providing a great experience for returning customers over the years. Clients appreciate her going above and beyond, offering clear explanations and making tax filing easy and stress-free. Betty is also recognized for her understanding and thoroughness, especially for clients with challenging schedules or needs. Overall, customers feel confident and satisfied with the service, describing the staff as knowledgeable, attentive, and caring. Many intend to return next year, trusting Jackson Hewitt for their tax needs. The positive experience and personalized service make Jackson Hewitt a preferred choice for tax preparation.