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March 2024 by Holly Crawford
Such a bad experience! Had surgery and need medications at a certain time, the pharmacy said the medication was ready then sent me home with only 1 out of 3 medications needed. When I called about the other 2 medications they proceeded to tell me the medication's would be ready within the next 5 minutes over the course of 3 hours without ever explaining what is taking so long! Extremely disappointed!
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December 2023 by Leah Bryant
When I tell you that this pharmacy is amazing, wow!!! They most def are! Switched from Walgreens to here and have been blown away at the customer service, friendly staff and care they give to ALL! Love them all but a special shout out to Delaney for remembering my wife’s and my name! 10/10 recommend.
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December 2023 by Debbie
I have no idea how this HY-VEE pharmacy has such good reviews. Every interaction I have had I have either been lied to or disrespected. Papillon was very busy also but I was never lied to or disrespected by staff. Unfortunately I live in west O now. I don’t know where to go but I definitely am not staying with this HY-VEE.
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July 2023 by Matt H.
This is my locAl store that we buy everything from. Tonight I bought a 12 pack of beer with an expiration date of 2/21/23, 5 months ago, without realizing it was that far exp until I opened one. you could taste it immediately.I may need to start shopping at Baker's.
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May 2023 by Tisha B.
I know what you're thinking Hy-Vee is for groceries. 3 completely different events I attended and these are the flowers that they had from this particular hy-vee. THEY ARE PERFECTION!!! The floral team there is very knowledgeable and friendly. Their wedding guru/floral manager is great. Fun, friendly and creative- I'd say to let her create something and go from there. This location is one of the best places to get flower!!!
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January 2023 by Kevin A.
So while I am a huge fan of Hy-Vee this is the second time they have let me down on take a bake pizzas. I have brought this to managements attention before and apparently it was not addressed. Stopped in today to grab some snacks and pizza for the football games today. Why can we not figure out how to get sauce all over the pizza? Again this review is based on the pizza not the store as a whole. These pizzas are not made in store. So as a whole corporate needs to address the quality of how these are made. Your charging a higher price for these then some local pizza delivery places. If you want to keep people coming back for them you will need to up your game and make sure they are quality products.
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November 2022 by Christye G.
Staff are friendly and helpful. It's fast and friendly service. There's a Caribou and that's my favorite coffee place and the staff are friendly and make terrific drinks. It's a fabulous experience. It's clean, well-organized, and well-stocked. I've had staff offer me cupholders and carts. The only thing that could be better is the parking lot needs resurfaced.
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October 2022 by M P.
HyVee 180th and Pacific - restaurant areaMy husband and I ate at 178th street HyVee (Omaha) this morning. We ordered biscuits and gravy, as well as four strips of bacon. The entire ordered was inedible. The bacon was burnt to a crisp and the biscuits were rocks. Only one strip of bacon was consumed. We informed the attendant that it was all overcooked. We did not ask for a refund. We were not offered a refund. We simply were happy to leave. On the way out we happened to notice that a plate of pancakes left on another table were also burned. We won't be back and we won't be using HyVee to cater my mother's birthday party. Badly done, HyVee - very badly done.
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July 2022 by Julie Reed
We just moved to this area in town so I started getting my orders online from 178 and Pacific. The employees are always super friendly when I pick up and always helpful, even when I am a few mins late!
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March 2022 by Richard C.
Whenever I'm out in this area, this is my Hy-Vee of choice. I'm not sure what it is but their Wine and Spirits section is better than others. For a while, (and this is minor but still), Crown Royal Reserve was nowhere to be found - from what I was told, they focused more on the Original and Apple since those were better sellers and they were limited by pandemic (or something along those lines) but I could find it here. The people are always polite and give that "Helpful Smile in Every Aisle" Hy-Vee used to trumpet.
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February 2022 by Lisa Caniglia
This location is great! Lots of products and friendly employees!
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November 2021 by Manas Bharadwaj
Came here for my 6 PM Covid vaccine appointment on time. After waiting for 20 minutes, went up to the counter to ask if they had me in the queue since people who came later than me were going in. They said I was and they will call me shortly. After waiting for another 30 minutes and was the last one remaining, I went back up and they admitted to mixing up the paperwork. Very shoddy service. Will go for my pharmacy needs elsewhere.
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October 2021 by Oliver Steyskal
Great experience, helped me find everything I needed!
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August 2021 by Chad K.
Hy-Vee is my favorite grocery chain. It's probably not the best value, but I get a feeling the people who shop at Hy-Vee are okay paying that extra 5-10% for a nice shopping experience with a better selection of quality groceries. It's regionally owned (HQ'd in West Des Moines, Iowa). This location is nice and has a great selection. I was even able to score some kumquats on my most recent visit! Deli and meat counter are great too. Employees are friendly. I've never understood why there's so much variation in the layout of a chain's various locations. Go to Hy-Vee in Papillion at Shadow Lake Towne Center, Hy-Vee at 180th & Q, and then come to this Hy-Vee at 180th & Pacific. Three radically different layouts and for what? To just confuse customers who stop in at a location that isn't their usual Hy-Vee? I realize they were built at different times, but as the years pass and the stores reconfigure why don't they become more similar in layout?
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August 2021 by Rhonda S.
Just tried to eat Sunday breakfast. After being seated and brought drinks by the host, nothing. We waited and waited. The wait staff would look at us and look away or completely ignore us. Even if we weren't in their section, it's not difficult to see we still have our menus and find someone to help. Left coffee money on the table and walked out.
