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December 2022 by Chance Wright
This place has the best customer service in town! I felt so welcomed when I went there to get a part for a dryer for my company, I didn’t want to leave it felt like people that actually cared and they had great attitudes! I really doubt anybody doubt anyone could match there customer service anywhere else!
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December 2021 by Kevin Ridlen
Best in the business! I called with an issue for a large commercial washing machine. The tech walked me through a diagnostic procedure and located the problem. My parts arrived from across the state in a matter of hours. True professionals. I highly recommend!
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December 2021 by Mitch Bydalek
Greatest group of people I’ve ever had the pleasure of working with! Great company!
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December 2020 by John Steier
I purchased a $9k dryer set from them to run some Air BnBs. I would have to say, for such a large purchase, this was the sloppiest and most unprofessional purchasing experience I have had for a long time. I feel that if you are not a large buyer such as a laundromat or hotel, they do not care about your business. Horrible communication, empty promises, and unfriendly office employees. Delivery guys were cool. Make sure all expectations and timelines are ironed out before investing in your laundry room with these guys.
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December 2020 by Steven Bilek
Excellent people, excellent service
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December 2019 by Austen Hill
The staff at Horwath and Sons are the best of the best. They are not just there to sell you high quality equipment, but they make sure you get the right stuff for your business. The support staff really knows how to provide tech support and service when you need it. Would highly recommend!
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December 2019 by Nick Dizona
Company took advantage and overcharged for repairs - they then said they diagnosed a machine but when challenged admitted they did no actual testing or trouble shooting.One of their employees actually approached me - threatened me in front of one of their managers... the manager said they would fire the employee... I recently found out that they did not fire him.Update - keys to our machines were in the care of the same man that threatened me - those keys were of course not returned - one of the keys not returned was to our safe. We destroyed the safe to get access to the cameras but are unable to go back far enough to show the work that was completed - poorly.Now that we have access to the camera - we would love a date and time the employee came in and dropped off the keys because we can't find him coming in our cameras...Don't use this company.
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December 2019 by T L
A family owned and operated business since 1919,Horwath Laundry Equipment knows how to treat people rightand how to get the job done right.They work in a highly cooperative and fair manner so ifyou have a problem with them that isn't getting resolved,then it is almost certain that it is you.
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December 2019 by Matthew Tweedy
Whatever your laundry needs may be these people have you covered. From coin op to the largest of machines there isn't a better company to work with.
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December 2019 by Tyler Wilcox (GettingWellWandering)
Great place, very nice staff. Highly recommend.
