-
January 2024 by Unknown Unknown
I was shopping at Hobby lobby like I always do. When I got to the checkout, I bought a purse strap. About two hours later I went to look in my bag and realize that it wasn’t in there. I called the store and I got the manager Chelsea. Who ran back the camera to see if the purse strap was left there. As she was on the call, she began to gaslight me. And act as if I was lying about them, not putting the purse in my bag. After looking further, she noticed that the girl dropped the purse strap in between the bag rack. I don’t appreciate her acting as if I was trying to get a free purse strap. She changed her tune after she found it. I don’t appreciate the micro aggression and the gaslighting that I endured in order to find something I purchased. Do better Hobby Lobby.
-
January 2024 by Shawn White
Accused of shoplifting and asked to look in my purse I felt really judge and belittled
-
January 2024 by Sabrina Presto
You can tell this store is managed well.
-
January 2024 by Reagan M.
I was in this store today (410) with my sister. The person checking us out was funny, helpful, and all around AMAZING! Looking at my receipt I can only identify her as Romelia M "T-4986" it's so hard to find great customer service anymore and she went above and beyond. I really hope management sees this! My sister and I couldn't stop talking about her friendliness after leaving. THANK YOU ROMELIA! You may not realize it but you turned our day around today!
-
January 2024 by Julie Chilton
Friendly and helpful service.
-
January 2024 by Merle Joslin
Well organized and the staff was helpful in finding some star wars decor I was looking for
-
January 2024 by Yolanda Davis
PSA hobby lobby front end staff STOP acting weird and looking at blacks like we are not suppose to shop at this store it’s annoying and unnecessary. The front end cashier was also very rude and unwelcoming. Customer skills would help the front end staff more then frowns. I honestly love stores with creative items so I would appreciate having a good shopping experience without the extra hassle. ?
-
January 2024 by Jessy S.
Really terrible experience here today. I tried to return a couple of gifts for store credit after waiting in line half an hour, but because they were labeled “Spring 2023” they wouldn’t return them. In addition, the items we tried to return were sitting on a shelf no more than 10 feet away for purchase and are available online for purchase as well. All employees there today seemed incredibly unhappy to be there including the manager. The cashier I had was also rude and impatient. It’s a busy day and I understand that. All in all, terrible experience. Will never return.
-
December 2023 by norlyn van beek
So many awesome things to choose from and unbeatable prices.
-
December 2023 by Charles Mays
Super packed during the holidays. Lots of inventory and personnel to assist shoppers
-
November 2023 by Trever Colpetzer
Go here for all my happy needs. The staff is helpful, knowledgeable, and professional.
-
September 2023 by Amy Ogle
Was looking in Fall decor isles this young lady that I have seen there before never smiles was up on a ladder just throwing things down .she threw something so hard it caused that cart to hit my cart then just stared at me so I turn around and left.she has long brown hair ,she needs to be more careful and say sorry when she does something like that.Felt like I was bothering her.
-
August 2023 by Beth Wiese
This store is spacious and clean!! My creativity soared when I walked through the doors!! Major store pride is prevalent at this store also!!
-
August 2023 by Dean Leapaldt
I enjoy Hobby lobby. What I hate is when there is 4 employees at the front "cleaning things" or talking with a line of 10 customers. I don't like automated checkouts. But come on cut down the line. Customers should be taken care of before cleaning signs. This is not the first time this has happened. I'm sure it won't be the last.
-
July 2023 by Amber Clark
It is a true joy taking a trip to Hobby Lobby for crafting supplies or house decor or just to walk around and look at all the fun things. Sometimes you never know what you might find. It is a treasure shop! The store near 180th and Maple is always clean and organized, the people who shop there are friendly and the staff are all pretty great too.
