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September 2024 by Reen Wren
Buyer beware! My daughters gifted me a beautiful pair of diamonds for Christmas 2023. To my surprise, the screw back became stripped and I had to have it replaced. I ended up replacing both backs. My daughters didn't purchase the insurance/warranty but did in fact spend a lot of money for these. When dropping the earrings off, the sales rep informed me I must be too hard on my jewelry and that I'm not supposed to sleep with my earrings on. Regardless, I don't think sleeping in earrings for a 6-month period of time would cause that much damage to have to replace the backs. I believe the quality and craftsmanship is not there and without having insurance or warranty they should have been able to repair it at their cost. No earring should break within 6 months of its purchase.
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September 2024 by Cori Chipps
I came in looking for a watch and Ray helped me find the perfect one
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August 2024 by Marilee Boutin
Love Helzberg jewelry, great employees!
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August 2024 by Chad Hill
Mark was absolutely amazing!!! He was super helpful, kind and made the process very easy. No pressure sales here. He was discreet in discussing what I had paid for the engagement ring in front of my fiancée. I real couldn’t have asked for a better experience and salesman. With a variety of different options in the area, it’s awesome people like Mark that truly make the difference in choosing where we bought the wedding band. Thanks again Mark, I really appreciate you!
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August 2024 by keenerthanewe
Alma was wonderful! My go to from now on.
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August 2024 by Sandra Brodersen
Oh my!!! Fantastic service!!
Quentin and Rayann are so fabulous.
They both made our experience at Helzbergs a wonderful time.
I highly recommend working with them!
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August 2024 by LIEU NGUYEN
Terrible service! No one asked us if we needed anything
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May 2024 by Calvin Buss
Unbelievable nice staff always smiling and inviting.
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May 2024 by Chris Johnsen
My fiancé and I are thrilled with our experience at Helzberg Diamonds. Sara was very friendly and helped order custom rings that suited each of us. Both rings are perfect and we received them earlier than we were expecting. We definitely will be returning here for any future jewelry needs!
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May 2024 by Tracy Smiley
My husband bought a pair of hoop earrings at the Westroads location 4/23/24 for me. I have been shopping them for months. The “endless” hoop latch was defective. It was the last pair the store had I was told when I returned them 4/24/24. Which leads me to believe they knew they were defective in the 1st place. Not to mention the sales person didn’t check them b4 she sold them to him. When I returned th m 4/24 the male Caucasian advised they could order them from KC, in by Wednesday. No apologies. Got a refund. With no help from salesman, went to Oakview same day & Jessica sold them to my husband @ 50$ off! Won!!!!
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March 2024 by Rashamon Savage
You want all your stuff done right!!! Come visit Julia!!!
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March 2024 by Mysti-Dawn Montgomery
Elizabeth was absolutely amazing. I came in with my fiancé and she found us the perfect rings! I’m so glad we came in!❤️
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March 2024 by writethatgirl
Liz did a fantastic job from start to finish over a number of weeks. Mark was very nice also at pickup.
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March 2024 by Loretta Nelson
The people are very friendly.
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March 2024 by Jason Turner
Quentin hodges,Erica and the crew are so cool. They greeted me with all teeth shining. Helzberg is the best hands down. ?