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“This hardware store has a small town feel. It is dated and a tad bit more expensive, but you get that small town hospitality treatment when you shop here. They make you feel like you are family. Some things are worth paying a little more for depending on what is important to you.”
“I had never shampooed a carpet in my life...the nice gentleman that works here walked me through the entire process down to dry times and water temps and what chemical to use when. he even told me exactly what to get for my pet mess issue and the whole bill was waaaay under what i wouldve paid elsewhere. Excellent customer service, prices and knowledge. this place is a must.”
“a little tight to deliver with an 18 wheels hehehe, it only goes backwards and it will be easier, very kind and the forklift driver was very fast to unloading my load, no overnight parking”
“For our workout this is our go to for supplies needed to keep the business moving. The stack is always friendly and helpful and making purchases is super easy. If they don’t have it in stock they’ll get it in stock and turnaround time is really short and efficient. We typically purchase online and go into an in-store pick up. That prevents a lot of phone calls and stress when you need something right away. The facilities always organized and maintained very well. Their hours are accommodating and it suits us very well.”
“Looking for very specific threaded large nut. Had been to everywhere else and nobody else had them. Westlake staff was super helpful, found multiple for me and right before closing at that.”
“If you want to clean like a pro, go to the Cleaing Mart! While their products are a little bit pricey, they are worth it. They are great quality items that really get the job done!And the staff is very knowledgeable about the products, and helpful if you have any questions or need advice on which item will work best for what you are trying to do. Give them a try next time you want to deep clean your home, you'll be glad you did!”
“Keith and Mike installed our stacked washer and dryer and could not have been more professional and skilled. We have an extremely tricky laundry setup in our condo and they were able to trouble shoot and come up with the correct solution. Everything looks great and works like a charm. We could not be more impressed and highly recommend this company.”
“I bought my 3M (hazardous materials)
face shield here. Despite wearing it for every occasion that I can excuse, it still holds up. If you look up the product, you'll see that it's a reasonably well thought out invention. There's really no delinquency in the design or function.
Anyway, things are reasonably stocked, easy to find, and customer service is genuinely helpful.
This store consistently aquieceses to my expectations.”
“On foot with no hardware store close to me. Thankfully Johnson had exactly what I needed and was within walking distance. Got there and the counter staff were friendly and helpful. The prices were reasonable too! Glad I stopped in!”
“This is a good store
Employees are friendly. Prices are high is my only complaint. A bit higher then you pay at Lowe's, home depot, Menards and ECT.”
“Good for tools you dont want to invest in for quick jobs. Paying 20 to 30 $ for an oddjob tool is nice. Doesnt really have a good selection when it comes to smaller specialty tools. IE hand grout cutter/saw”
“This is a great place full of experts to chat about a project or just chat. Good selection. Prices are a little higher than other vendors but still with in range. Also sales are great.”
“Love Northern Tool! Always have been very good to us and very fair! I will recommend them to anyone I happen to be chatting with. Thank you for always looking out for us! :-) Bob W. Omaha, NE”
“I recently took my Stihl weedeater to Ace because the string got caught in the head and stopped turning. I also know they have a repair person. I walked in expecting my weedeater to be taken in by the repair shop, that I’d have to wait two weeks and then I’d pay over $150.
What actually happened was much more pleasing: about a minute after I stepped inside an associate with a bald head asked me if I needed help. I told him I was looking to get the head replaced. He said he’d see what he could do for me. He then took the weedeater and started fixing it there. The string had gotten under the head and melted into the body. He scraped every bit off, while helping other customers with their questions and a smile and then he showed me the head options. We replaced the head and it only costs $25! Ace helped me in a time when money is tight and they’ll definitely be getting more of my money in the future!”
“Excellent customer service! Their competitor was rude to me over the phone during a simple solicitation, so I began searching for an alternative vendor. I called Airgas on a whim this morning and spoke with James. James was knowledgeable, empathetic, and polite. He has earned our business.”
“28 Aug 2024 Westlake Ace Hardware on Saddlecreek has "AL B" one the Best.
. Everything (brackets, screws, screw driver, knife, fencing, etal) I was looking for Al B knew exactly where it was, if they had it. He provided insightful unbiased advice.
. If you know what you need, Al B can help you fine tune your selection.
. I have nearly always enjoyed shopping at Westlake Ace Hardware, with its great and broad selection, including boxes of screws, bolts, & nuts.
. Generally you find the nicest people in Hardware stores, and Book stores. They people who work, or shop there are engaged in positive activities.”
“Hadn't been there in 20 years just moved back to town want some boric acid but they didn't have it they have that other stuff but anyways it was good being in there try it you like it Tractor Supply if you if they don't have it”
“They have a huge selection of Milwaukee products. The prices are very competitive with other dealers. I just found out that they carry some very nice sand paper. I will definitely buy from them again!!”
“Very well you have what you are looking for, and in variety, the bad thing is that there is a girl who speaks Spanish, but one speaks to her and she does not answer her, she does not like to be spoken to in Spanish, only in English, and she responds very arrogantly to one .”
“Being fro the south we rarely click or approve of anybody up north or east and west coast because of their attitude, this place as far as greeting and small conversation gets 5⭐ GREAT ! FIRST IMPRESSION TEXAS APPROVED ?~truck driver”
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“I had a great experience with this company. The technician was prompt, courteous, and efficient, and did an amazing job of cleaning my carpets. They were able to remove stains that I thought were impossible to get out, and left my carpets looking brand new. I also appreciated their use of eco-friendly products. I highly recommend this company for anyone in need of carpet cleaning services.”