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September 2023 by Tim Fleshman
My wife and I recently switched to fnbo, I really like the bank and everything it has to offer. I have one complaint. When using Zelle in the app I have samsung s23 plus phone but cannot confirm my landlord do to the way the app is setup, I've shown a member of the bank the issue as well, I had to get a cashier check instead of using the convenience of Zelle. I hope you guys can resolve this isdue.
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July 2023 by John Moorhead
We normally bank in Lincoln, at the Pine Lake Location for FNBO, but when in Omaha, we always stop here. If you are a Coin Collector, they always have Rolls of Dollars, Half-Dollars, and $2 Bills, in stock.
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March 2023 by Bukola George
Awesome People. Great Customer service! My Bank!!
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October 2022 by Wayne Dicks
Never again will I ever be a FNB customer. When to open a account get told to wait to people walk in after me and get helped while the teller that checked us all in look amazed at me that these 2 get helped before me. Making all changes and shutting my account down.
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October 2022 by Jake Jones
Refused to let me withdraw money, and stated I just needed to use my debit card (implying that I have full access to my funds they just wouldn't help me). I directly lost money because of solely this, and I already have nothing in life. As a bank they will never refund any charges (late, miscellaneous, or other) or mishaps on their behalf. They do not care about the account holder, they care about your money. They will make things as difficult as possible and ultimately never make them right, even when you approach them through the proper channels. I highly suggest that everyone read some of the one star reviews because recently they have mirrored my experiences with FNBO. "We regret the service you received did not meet your expectations"-FNBO. Not only did it not meet expectations, it DIRECTLY caused me to lose money & they refuse to make the situation right.Speechless.
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October 2022 by Lawrence Wilson
These people have no problem taking your money full amount on time every month, but if you need a refund check for whatever reason it will take a month or more. All while coming up with excuses and blatantly lying. Bank elsewhere
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March 2022 by Cory Blanchard
Absolutely the worst bank in the world. If you have money in here take it ASAP! You can thank me later!
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November 2021 by Darrel Vos
After 5 years of having a credit card with FNBO. They randomly closed my account without contacting me or being able to give me a reason why when I called back and asked. I am very disappointed in this company since that was the card that I had the longest also when I called and tried to get info on it they were giving me my dads info instead. The best part about it was that it was a day after I had paid the whole card off to avoid interest.
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November 2021 by t h
Warren is alert, friendly and professional, thank you very much for employing him!
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October 2020 by Erin Pagenkemper
Guys I cannot count on how many times this office has risen to the occasion for me! They have helped me on many last minute notary signatures, they helped me with my mortgage and answered all of my questions, and were my first credit card provider. I have used this location for over 12 years and will continue to support and recommend them.
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June 2020 by Ian S
Thought I would submit a review of the very first credit card I opened over a decade ago if I remember right. I used the first national credit card on several occasions without hassle. I ended up going with a competitors card because of their new designs and lower rates and cash offer upfront. Regardless I kept the first national card as a emergency card and used it from time to time. I got a letter in there today that they closed my (oldest history) card without a single notice and it impacted my credit score!! Very disappointed in lack of notification and lack of evolution of product features offered. To further show my disappointed experience I will continue to share this experience with any person I come in contact with about bank products. Poor experience. Not a company I will do business with.
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February 2020 by Sushanta Halder
Located beside Baker's.
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January 2020 by yogesh gurav
This is the best bank I ever had!!!!!
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December 2019 by Jenifer Hjelmstad
Joel Starr is fabulous to work with! We’ve used him for several different things, and he is always helpful, friendly, and personable.
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March 2019 by Lea Straw
I have always had a positive experience with this bank.
