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August 2023 by William Moody
Even though my boss has an account here, I still sometimes have to pay a fee to cash a pay check. My paycheck is never over 130 dollars, and paying several dollars to cash such a small check seems ridiculous to me. You can look at my bosses account and see the money's in there.
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July 2023 by Google user
Even though my boss has an account here, I still sometimes have to pay a fee to cash a pay check. My paycheck is never over 130 dollars, and paying several dollars to cash such a small check seems ridiculous to me. You can look at my bosses account and see the money's in there.
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June 2023 by La Princess
Not a good first impression, the line inside was already out the door! I left to give my money somewhere else. Im not wasting my time on y’all hurry it up or find more people!
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March 2023 by Nereyda Castro
I agree with the rest of these reviews . The people at this branch need more training I deposited a check on the 1st was told I couldn’t cash out till Friday-Saturday so that it would be cleared because it was from a different bank yet after coming on Friday the other teller told me that it can’t till Wednesday I get it the check needs 7days why was I told by another teller it be ready by Friday-Saturday then.. More training is needed. Also I have had my money deposited in another account before per mistake from the teller at this bank thanks to my receipts I was able to prove them. They make a huge deal when you take a couple thousand out because they don’t understand some people work hard and know how to make money even when I was making money from my school they was making it seem like I was doing fraud. The bank is good but this branch makes me want to switch banks All day together. What are they going to do when I’m making thousands in my career I can’t stand the people here I also feel like they take advantage of the Hispanic community and wouldn’t be surprised that they steal from the people like I said they deposited my money into another account and said it was a mistake like how do you do that when I give you my whole debit card and I’d. There’s some fraud going on here with the workers against the customers and HR or someone needs to step in and investigate this branch.
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November 2022 by Rome Cottrell
I was here over a year ago I had a good experience at this location FNBO .
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October 2021 by Salvator Brindisi
I've been banking with this bank for sometime now, they're always very helpful and very nice to everyone that walks through the door.
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August 2021 by Pixie
I like this bank but hate this location, consistently poor service. They take nearly three times as long to do anything compared to other locations. They do not follow protocol. Give this one a miss.
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April 2021 by Jim Ecker
Customer Service Staff were excellent in assisting me resolve an Electronic Payment dispute with an out of state bank.
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January 2021 by Joselyn Hernandez
The worst FNBO branch. 1. They are very rude and close early 2. So slow, they take 30 min per customer and then want to kick out the customers that have been waiting for an hour because they are going to close. 3. They are not helpful, if you have any question then good luck because they won’t answer it and give you the run around. They pretty much say figure it out on your own. DO NOT go to this branch, it might be close to your location and you’d think its convenient but that is wrong not even the manager is helpful all he cares about is to close up and go home. I bet they would not like to be treated this way at their bank where they handle their money. But since it isn’t their money they do not care.
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October 2020 by Thomas Springhower
Awful service, slowest bankers I have ever seen. Been in line for now 20 minutes. Only one person in front of me this whole time. Trash service at this branch, good bank, i would just drive to the next one if i were you.
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September 2020 by Claudia Kobold
En este banco es tan complicado hacer cualquier trassaion / darte cambio etc no es bueno no en servicio al cliente el peor banco de todos
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June 2020 by Chuck Russell
Have had an account for years have direct deposit and trying to cash a check is a problem every time
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May 2020 by Cody Walters
Do not use this bank!!! Im not talking about the bankers, branch etc. Nice people, the bank itself is horrible though. I experienced fraud for almost 2K. I have had to re submit multiple disputes as the first time I called they forgot to mention a few charges. Then they only put the small ones back. Ralph Loren a place ive never bought stuff from, was one of them. I was charged twice by them and they only found 1 to be fraud, which makes no sense as it was charged the same time. I have lost 1K thanks to whoever the person was that did this to me, and to the bank for refusing and forgetting to help me out. They dont respond to you and no matter who you call or how many people you talk to. They all say they are not authorized to do anything. For anyone looking to bank here, dont. Start your own bank and it will be more reliable then this one.
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January 2020 by Robie Tiffin
This bank has done so much for me in many ways. I do not care which branch or who I speak to thru customer service, even when I am wrong this bank stands by me
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January 2019 by Kurt Krajicek
I've been banking here 30+ years. The staff in this branch move like molasses. I've seen paint dry faster then these people move. A simple deposit can take upwards of 5 minutes with no-one at all line. Pathetic service .
