Asked for a pair of shoes in a certain size, one associate sent me to another and proceeded to walk away from me, they never brought the shoes i asked for out. Terrible customer service.
February 2024
Horrible customer experience. No one is helpful and very rude. Apparently only one person can retrieve the shoes from the backroom and that takes 20 minutes to do. And when we went to pay every single employee left to the backroom. Pathetic customer service and work ethic.
January 2024
HATE it!! I miss the easy shopping of Finish line...my son wanted Jordan 11 and they were the only store in the mall that had them...BUT you CANT try them on!!! Store policy for these shoes...I hate this place so much...the worse store policy I have ever seen
