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August 2024 by Corey
Great service and friendly.
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July 2024 by Rob Mastin
Shipping cleark new exactly what to do with QR label on my phone as I was lost in how this would work. Was quick simple and easy and fun.
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July 2024 by APZ EDITX
Slow and delayed
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July 2024 by Caitlin W
I'm convinced they don't test their drivers on their ability to read numbers. I've had walk down my street twice this week (while sick with COVID) to find "delivered" packages.
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July 2024 by Mark Espinoza
Red haired girl didn’t want to ship out my items internationally. her reason was because “Customs Steals” nothing further after that comment. Extremely unprofessional especially when you need priority shipping
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May 2024 by Robert Reinders
Package was a week late despite being at Omaha. Driver kept trying to send it to Waterloo distribution because they were too lazy to come to our house. Finally decided to pick it up. Whoever does the Glenwood and Silver City Iowa route needs to be fired. Customer Service extremely ineffective. Highly suggest UPS or USPS .
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May 2024 by Matt Camden
Charges an additional fee even for drop offs. Avoid this location or you will pay double.
I’m told they charge extra “in lieu of paying rent in a hospitality area,” but it’s absolutely ridiculous to pass that off on the customer.
Also, no convenient parking.
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April 2024 by Scott Muell (AgentX78X)
Be careful having packages held here as the employees do not seem to take the time to call you as requested directly on the package as it was a shipment of LIVE ANIMALS.
**Updated 3-28-2024
Again this ship center does not understand what live animals and call for pickup mean, another $200 box of dead bugs... absolutely pathetic....
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April 2024 by Julie Schlichte
Professional and knowledgeable staff
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March 2024 by Zechariah Shepard
Rudest dumbest blonde in the history of dumb blondes
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March 2024 by Boomer 315
Rudest dumbest blonde in the history of dumb blondes
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January 2024 by Thia Lynne
The level of incompetence is consistent with Fed Ex. I think their delivery drivers are functionally illiterate because they deliver my items to the wrong address so often. I needed to send something back through Fed Ex, so the company sent me a bar code to be scanned. I went to two different locations that didn't have the capacity to scan my barcode. I was told I would have to go to the main location for that. Google didn't designate which location this would be, so I decided to call. That was an exercise in futility as only robots work there. I finally just took a chance and found a location that could scan my code. This should not have taken half a day!
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December 2023 by iamthewheel
I'd give Feded zero stars if I could. Absolutely the worst ofg the bunch. NOT the same company Fred Smith started! They don't give a damn about their customers or recipient! Fedex Home, Fedex Ground, Fedex Express, they all get a Grade F! Absolutely pathetic!
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November 2023 by Austin
This Fedex team seems to be the only courier service in Omaha that can’t figure out how to deliver a package to my apartment. Had expedited shipping, driver failed to deliver three days in a row, then they’re closed on the weekends, so now almost a week later I guess I’ll go out of my way to pick it up myself. Trash.
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November 2023 by Scot R
Delivery man literally stood at our door for less than 20 seconds (per our Ring doorbell) in an "attempt" to deliver a package valuable enough we tool the day off to sign for it. Customer service line tells you whatever you want to hear to get you off the phone and still not sending a driver back to spend an actual 60 seconds doing their job. FedEx is no longer impressive whatsoever.
