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February 2024 by NovasWrath
Went to store to find some jeans was helped by the girl in a mask super friendly and knowledgeable. I spent a few hours in the store because I am picky but she didn't make me feel rushed or that I was a bother to her. I will definitely be back. I think her name was Sara.
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January 2024 by Izzy G
Me and my mom went in to return some jeans because they were too big. When we got to the counter, a really kind employee was doing the transaction when his manager told him he could not do the return nor an exchange because the jeans were purchased more than 60 days ago. We were confused because she hadn’t even looked at the purchase date on the receipt and we asked her to check it to make sure and she was very rude and proceeded to say they were purchase on 11/20 which was way past the 60 days. We weren’t trying to argue so we grabbed the jeans and left the store. A few seconds later we realized what she had just said and the dates were not making sense so we walked back in and found her reading the fine print on the return policy and said that she wasn’t going to do the return. We then gave her the receipt and told her we had until the 19th of January which gave us plenty of time to return. She then got mad and started yelling at us saying she didn’t know and had never said anything about it being too late to return. We were so over it and just wanted to get rid of the jeans and she threw the receipt at us and walked away after the transaction. We love express but we will no longer be shopping here due to the disrespectful managers working here. This is not the first time we had a bad encounter with her and her customer service has always made us dread walking in the store. To the express customer service, please do something about your customer service.
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January 2024 by Noah Pedersen
One of the best retail stores I have been to lately. Everone on the staff obviously cares about their product and presentation and the customer service is outstanding
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December 2023 by R WG
Bought 2 pairs of pants, I told the cashier that they left the security tags on and they said no I didn’t and got argumentative. I left because I thought I would just go back later and get someone else to remove them because it wasn’t worth the nonsense of that cashier’s attitude. Went back to the store an hour later and to the other cashier who then ripped into me that I needed to have said something at the time. I know that labor shortages are a real thing but ffs it can’t be so bad that you have to hire people that try to fight with customers for saying that they left security tags on when they actually left security tags on.
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November 2023 by Mansi Dhage
Best customer service I receive every time I visit the store specially the store manager there Mary she is very welcoming and pleasant along with being helpful….I keep going back to the store only because of her
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October 2023 by Wendi M
The service at this location sucks. The sales associates do not acknowledge you when you're in the store. They provide very little assistance and aren't very friendly. The reason for three stars is that I can always find a nice trendy outfit and love the quality of the clothes.
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September 2023 by Abdullhantos 22
Just ight
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July 2023 by Keisha Bosan
Loved working with Ryan! Very helpful and friendly.
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March 2023 by Jack Q
We stopped in today to get new business suits and received top tier service from all the ladies at Express. Mary however was so outstanding! We will be back just to shop with her! Top rate customer service!
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March 2023 by Charlie Harrington
My experience at this location was made much better because of the help I received from Rhian!
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February 2023 by Erin Hughes
I visited this Express location last weekend and had a great experience. They were busy but I still felt attended to. The staff were so helpful the store looked really nice. I'm a person who shops on both sides of the store and was treated very respectably and was able to get into a dressing room quickly. Ryan checked out my items and was super friendly.
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February 2023 by Neshia Adam
I definitely enjoyed my recent trips to this Express, I was absolutely blown away at the customer service that I received! From the store manager all the way down the line! The store was easy to shop, and organized. I was there looking for new jeans and tops, I was well taken care of by the whole team and any question I had got answered!! Thank you guys soooo much for making this a very memorable shopping experience!!! I will be back.
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January 2023 by Saha Gaming
The selection looked like a tornado came through. Employee just hid in the back from everyone and did not say hi back.
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October 2022 by jay Golden
Labor day prices made it worth the visit
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September 2022 by Lela Dunn
Cheap clothing
