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February 2024 by Mike D
I stopped by today and dealt with Connor. Couldn't have been more courteous and professional! A fantastic experience, looking forward to doing more business at this location in the future. Thanks!
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February 2024 by Depree Seavers
Had a bad experience with Discount Tires on 78th Cass. I've been a customer with the company for over 10 plus years. Friday evening I dropped a work van off to get 4 brand new tires and spent well over $900. As a business owner, I expect a big corporation like Discount Tires to have trustworthy people working or even security cameras. Unfortunately, that was not the case. I arrived Saturday morning to Discount Tires about 11:00am to notice all my hand tools, power tools stolen out the back of the van. I never received a call or text saying "My vehicle was ready" which could have prevented this tragic. Just to remind you they left all the electrical wire. Van rides smooth though as I sit on the job site with no tools.
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January 2024 by Lorraine Cornish
Everything was done in such a professional way - from scheduling to driving away. I was grateful for their expertise, courtesy, and integrity. Thank you Discount Tire!
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January 2024 by Tami Workman
I can't say thank you enough! During last weeks snow and cold temperatures, the two front tires on my car went flat and would not hold air. It was impossible to get a tow at the time. The towing companies were extremely busy. Thankfully, this happened in my driveway. I finally got a hold of a towing company that was scheduled to get my car in the morning. They did not show. I called discount tires and had to cancel my appointment for that day. I got another scheduled towing a few days later, and they didn't show. I had to call discount tires once again and cancel. At that moment, I was going to give up on a tow and figure out what to do next. I decided to keep trying for a tow on Saturday. No luck. I called discount tire and told them that I didn't know when I was going to be able to get my car in. During all of this, I had been talking to Ty at discount tires. Each time I had to cancel the appointments, he was very understanding and was really working with me on this. Four new tires were in the waiting to be put on my car for over a week. While on the phone with Ty on Saturday, he told me that he would see what he could do to get me a tow. Not too long after I got off the phone with him, Arrow towing called me and put me on their waiting list. I started seeing some hope for my car! That day, my car was towed to discount tires. It was towed later in the day and they were closing in a few hours. I was just happy that my car was finally there. I was ok with waiting until Monday to get tires put on. But Ty had other plans....he told me that he would stay late and get my car taken care of! He did just that! He got all 4 tires replaced and, by my surprise, delivered my car to my home! I just can't say thank you enough to Ty and all those that helped him that night! I was on the verge of just giving up until the snow was gone. But he never gave up!!!! Thanks a million times over Ty!! I appreciate all that you did for me!!
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January 2024 by C C
I had to wait for quite some time because they were swamped being the weather was very cold but worth the wait. Very friendly and knowledgeable service!
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January 2024 by Roningaming23
Great counter people and good pacing on service. When I called ahead to order tires for my grandpa, they were super helpful
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January 2024 by Monica Mitchell
Crazy busy, but the employees there are TOP NOTCH. They do a great job!!!
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January 2024 by Sabrina Presto
Super helpful and friendly
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January 2024 by Jenna
These gentlemen were wonderful to me in one of the lowest points in my life! They went above and beyond to help me and I highly recommend them!
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January 2024 by Natalie R.
Extremely nice and helpful staff. I didn't have an appointment but they were able to get me in right away despite being super busy and my car was done 45 min before the time they promised! Will definitely be recommending to others and will be coming back
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December 2023 by Mark C.
Went in to have a flat tire fixed and they said the tire was too old and refused to even put it back on my car so I could leave. They finally put a cheap tire on my car and I went to Walmart and bought 4 of their best tires for what Discount tire would have charged me for 2. I took the borrowed tire back to them. My daughter took her flat tire in and they pulled the same trick. Refused to put her tire back on because it has been patched 3 times. They forced her to buy a tire she didn't want and really couldn't afford right now because of Xmas. Don't ever go there. They promise to fix your flat and will take your tire off and refuse to put it back on unless you buy a tire from them. I hope someone challenges the legality of them doing this. They claim it is now their policy. Just another rip off!
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December 2023 by K D Fountain
Got my new tires on today12/2/2023. Thank you Guys! Keep doing a great job. Y’all be busy. And get the jobs done. And nice attitudes.
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December 2023 by John Dehner
Got me 2 tires at a reasonable cost. Very helpful and did the work on very short notice plus helped me out on another tire. New review another nail in my tire another trip to discount tires. If you don't buy the road hazard with tires your foolish. It's like 25 a tire.
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November 2023 by Natasha Winfield
Prior to today, my boyfriend and I have had nothing but positive experiences with this Discount Tire location. When we went to pick the car up we noticed someone had popped the sunroof open. This sunroof had been sealed shut due to leaking issues in the past, and since the car was only there for a tire repair we didn’t know it would be necessary to disclose to them to not try to open the sunroof. When my boyfriend asked why they opened it they just responded that it must have opened on its own and that there is nothing they can do about it. The lack of ownership is very disappointing and this location has lost our trust, respect, and future business. Do better.
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November 2023 by C S
Love discount tires. They are so knowledgeable and tires and what best suits your vehicle for the price range you want to pay. I love that they offer providing air in tires at no charge this service alone helps entice customers to step in for additional services. The service the crew provides is outstanding, the prices beat their competitors hands down. That first encounter at the air station or service counter sets the tone for the whole experience. Would highly recommend.
