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November 2023 by Sarah Lenz
I’ve had a loan with them for over 4 years, anytime I need help or have questions they’re there for me. Today Brandy helped me out with getting my auto withdrawal setup on a new account, she was very kind and knowledgeable on what she was doing. Thank you so much for everything!!
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September 2023 by Jmee 402
I went in looking for help while trying to open an account online. I had no appointment when i arrived yet Luke assisted me right away. The building was very clean and everyone i dealt with was nice and helpful.
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April 2023 by Dorarena E Smith
I’m satisfied with my services and I understand when there’s new people training. My dad banked at ANB for years so I’ve experienced a lot of different scenarios. Ellen is the best and been there for a long time and I highly appreciate that.
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March 2022 by Richie Blue
they said i had overdraft . check was returned and bill not paid
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August 2021 by brenton clark
I've spent about 5 hours now trying to pay my loan off early keep getting the run around .what a joke. Avoid this bank .
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March 2021 by Chris Schaaf
Rates were decent but when I tried to pay my auto loan early they restrict how your allowed to pay. Never had this issue with any other bank auto loan I've ever had. I will not ever take another loan with this bank.
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November 2020 by rhonda hockabout
Usually great. But, today their internet was down and I wasn't able to do anything!! Couldn't even get account balance!!!
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August 2020 by Kyle Mills
Customer service was extremely poor. People were rude and unwilling to help or find a solution to problem. Will not recommend or use bank again.
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July 2020 by Miss You
DO NOT USE THIS BANK
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December 2019 by Austin Madden
Just seem to have problems every week with this bank and accessing my accounts and account information, cant ever understand the rude customer service people that cant speak english to fix the issues either.
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November 2019 by Nic
Every time I call with a concern or a question the representative has an attitude. It’s been every time for the past year, so I have decided to close my account because of this. Get new representatives who have actual customer service on the phones.
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October 2019 by Jim Waldmann
Great bank. Very friendly people
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March 2019 by Aaron Kempkes
Unwilling to work with customers who have fallen into financial hardship. They would rather harass you and repossess your vehicle when you have tried to make sufficient arrangements. CAUTION: no sympathy or willingness to understand anything but the money they are obsessed with. Posting for a family member. I was affected negatively because of ANB's shady practice of falsifying employment data on a record to force full payment of loan or sale of vehicle. Never will set foot in here again and I suggest you do the same.
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November 2016 by Jody Dworak
Very personal and courteous service. The staff know my name and always greet me with a smile. My requests and needs are always met promptly. Very happy I chose American Nat'l Bank!
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March 2016 by thebugalito
Excellent bank and wonderful, friendly, helpful people.
