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July 2024 by LaRavia Nash
Wonderful service, and always gets me to where I need to be❤️
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July 2024 by Matt Welinski
Everything went smooth and the GM was very attentive and answered all of my questions!
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July 2024 by Linda Lenser
After a rough start, the service was excellent! Jess was very helpful and explained everything very thoroughly!
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July 2024 by Trisha Benjamin
Definitely complete a walk thru before you sign & pay. This is a trust but verify type situation I definitely regret!
Not climate controlled in the storage side. Yes to the office, but it is difficult to catch someone in there.
No restroom access without the one person who has the key is working on site.
Lights are on a timer, they go out, but don't come back on unless you are at an entry point.
The elevator they give you a code to use? seldom does it work. Per Sara, not their problem!
The worst experience ever. Where has service gone? Sorry for anyone who had to go through the same embarrassment of having to leave your stuff while they wait around the corner to go through it. (Yet still charge you for the next month!)
No professionalism at all.
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July 2024 by George Hewitt
Great quality of the units clean and pest free but no 5 stars due to poor quality of moving carts and often unavailable when needed.
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June 2024 by Jessica Vaughan
Great customer service from Jess !!!
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June 2024 by Robert peters
Jess is awesome. She came in on Sunday when our furniture was being delivered to remove the lock on garage door as it was very close to our 2 storage units and made the move easier. Always responsive to questions and special requests.
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June 2024 by Kris Love
Jess was very nice and very helpful!
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June 2024 by Jay Garrison
All around great! Clean, Comfortable, and everything works - ie doors, etc.
Thanks!
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June 2024 by Patricia Ruffin
It was great
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May 2024 by T K
Very good, and helpful
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May 2024 by Sharitia Gray
Cube smart is a rip off and the employees are stealing proceed with caution
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May 2024 by Catherine
The space was clean, and the workers were responsive when I needed help.
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May 2024 by Clara Bush
DO NOT RENT A STORAGE FROM THIS PLACE! The manager I believe her name is Jess is never there. I’ve left messages about my storage numerous times and went there plenty of times and was unable to contact anybody. I called customer service over and over and they couldn’t contact her neither. She don’t return calls and when I finally was able to contact her after a few weeks she looked at me dumbfounded and she smelled like alcohol and looked like she was on drugs. I wouldn’t trust my things at that place ever again because it seems like someone rummaged through my storage and some of my items are missing. The only person that would have access to the units would be the manager and I’m pretty sure she went through my belongings without my permission. This lady needs fired. I don’t know where y’all found this manager but no one should be that desperate for a worker especially when you hired someone that don’t work or do her job. Worst experience ever!
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May 2024 by Al Medina
They had a storage unit in Storage Treasure ms that I bid and won and when I went to pick it up after driving to Omaha almost 2 hours away m, the manager wasn’t there and I could not get ahold of anyone after waiting there all day and continuously calling and calling and wasted my time I eventually had to drive back home and called thennext day and the manager never returned my calls and I left messages and even left a note in their drop off box to contact me and she didn’t. Finally when I was able to drive back to Omaha a few days later again , I waited outside with about 10 other people that was already there waiting to talk to the manager and after about 2 hours she finally opened the door . I told her I was there to pickup the unit I won and paid for and she told me she no longer had the unit. The manager kept my unit for herself and they kept my money. DO NOT DO BUSINESS WITH CUBESMART! The manager is a thief and they are crooks! I finally got ahold of the district manager who was in Ames and she did nothing about it! Horrible busines!
