-
August 2024 by Mary Ruelle
Omg the gentleman that helped me was amazing and had lots of patience
-
July 2024 by Connie M Traver
Marco was very polite, helpful and patient.
-
July 2024 by Leslie Aeby
Worst experience ever. One of the associates added extra apple watch to my plan trying to get that fixed has been a nightmare. Had to cancel service and cant even get this location to answer the phone so I can get this extra watch she somehow added off my plan. Dont trust that they wont add extra charges.
-
July 2024 by Kerri Anderson
Andrew was my main representative today and the manager of the store. He went out of his way to provide me remarkable service after waiting one month for a phone I ordered that had not shown up. His card reader would not work to complete my purchase and after trying it multiple times, he called customer care for assistance. I felt terrible for Andrew because although he is the manager and a long-time employee, they kept trying all types of things to have that card reader work….it never did! So 90 minutes into just attempting the card reader, he had kept his composure and kept apologizing for the time it was taking and for their lack of service to him. It seemed a simple solution was available to a long-time employee (allow him a one-time manual card entry for the charge) but the customer care rep couldn’t find anyone to approve that.
Regardless of that experience, I would rate the Ogallala store and Andrew 5+++ Stars!!
Marco was great too!!!
-
June 2024 by Sarah Rivas
Marco and April were very helpful, they provided several solutions for my phone issues and got things done quickly.
-
April 2024 by Pat McLaughlin
Natalie was the most helpful employee I have ever had at Verizon.
-
February 2024 by Skipper Stiglet
Awesome
-
December 2023 by April “babygirl” Hurrey
Tahnks
-
December 2023 by Donna Cecil
I experienced the best customer service ever at this Verizon store! April greeted me the minute I walked in. I needed a screen protector for my new phone. I also ended up buying a case for my phone. I spent far more than I intended, but I did get what I needed AND great customer service. I'll definitely shop there again!
-
October 2023 by Glen Buerke
The guy who helped us was a fill in from another store. He was super nice and very knowledgeable.
-
September 2023 by Julie Krupp
Stopped in while traveling across Nebraska. Needed a screen protector. Very helpful and put the screen on my phone for me
-
August 2023 by Jennie Coggins
Alex did a wonderful job.
-
August 2023 by Jordan Giesbrecht
Good people
-
August 2023 by Steve purol
Fast n knowledgeable
-
August 2023 by Chris Bush
Thank you too alex
