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July 2024 by Mike Sechler
This is the highest rating I would have ever given a place.
Let me describe my situation. I was one hour into a 7 hour trip to the Black Hills in my 2008 F250 Diesel. About 10 miles out of Norfolk we had a gear light come on, a loud fan noise, and the transmission fluid temp gauge go dead. We were pulling our camper and carrying our kayaks, and bikes. We didn't lose power, so we went on to Norfolk.
I was uncertain we'd even get to continue our 8 day vacation, so we were somewhat desperate to find a shop that might at least diagnose it. I have to give Pinkelman Truck and Trailer props, because although they don't work on pickups like mine, the did suggest Ridder. Ridder got us in, diagnosed right away, loaned us a car for a couple hours, and fixed the bad sensor for a reasonable price. We made it to our campsite with only a few hours added to the trip. The truck ran fine the rest of the trip all the way home.
Thank you very much for helping us have a great vacation!
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February 2024 by Todd Belt
Great place to do business. Honest, reasonably priced, and reliable work.
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January 2024 by Ivan Salmons
DO NOT ever take anything to these THIEVES for repair, unless you want to be Ridder yer bank account. They screwed the hell out of my kid, told him it wouldn't be over $500, then doubled the price. Biggest bunch of crooks around, they need to move to the highway.... highway robbery!
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January 2024 by Adam Buchanan
Todd and the guys do a really great job and are really friendly people!
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December 2023 by Larry Schomaker
They would be on my top list if my vehicle should need any more repairs.
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November 2023 by Marlene Duffy
Knowledgeable, Professional, and Patient !!!! Very nice people!Services: Electrical repair
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August 2023 by Google user
AC locked up. They got us in and out in a day. Good service. Thanks.
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August 2023 by TopNotch Electric, LLC
AC locked up. They got us in and out in a day. Good service. Thanks.Services: A/C installation & repair
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June 2023 by David Petersen
Best diesel pickup repair shop in that state Todd and his crew will take very good care of you
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August 2022 by Steve Wright
Did a great job, outstanding staff, super fast service. Price was great I would use them again.
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April 2022 by Drew Lutt
Great shop! Stand by their work
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August 2021 by Lisa B.
Cannot say enough great things about this repair shop! Our truck lost power while we were traveling thru. We limped it to the shop and they immediately took it right in, no waiting. Matt diagnosed, repaired and got us back on the road in about an hour. Very reasonable cost too! Definitely recommend!
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July 2020 by Curtis Wolff
Excellent staff that goes the extra mile to get you up and running in a pinch.
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January 2020 by Darren Kuester Sr.
they do excellent work on diesel trucks. my 09 GMC dually had to be put in the shop and repaired. they did a thorough job or repaired everything that needed it. Thank You Ridder Repair!
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January 2020 by Jose Martinez
Great mechanics, very expensive.