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September 2024 by Basil Yarbrough Jr
This is one of the best experiences I've had buying a vehicle. Tony Squire and Chandler made the experience super easy and exciting. They have a high level of integrity and even though they are 13 hours away from my hometown, i will buy future vehicles from them. Cant wait to pick my Raptor up in 2 days!
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September 2024 by Jim Wonnacott
My Ranger was picked up from work, promptly serviced and returned. Communication regarding the inspection was helpful and accurate.
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September 2024 by Courtney Birth
Michael at Courtesy Ford has been nothing but amazing since we purchased our 2024 F150 Raptor. The treatment we have gotten after the sale has been something above and beyond what we have ever experienced before! Anytime we have had a question, Michael has been available ! When we had stopped in when Michael was not available - everyone we spoke to was super helpful, respectful and made sure we had what we needed. From the ladies at the service department, to the gentleman opening the front door for us as we walked in- to the service tech just checking in to see how things were going. Buying our vehicle with Courtesy Ford has been a great experience start to finish. This was our first purchase with Courtesy Ford, but it will not be our last ! Great job raising the standards Michael and team !
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September 2024 by Jason Nelson
Amazing staff and service department! They were able to squeeze me in at the last minute and complete the repairs on my van. I am super impressed with the way they helped me out.
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August 2024 by Donna Bloom
I was able to get an appointment quickly. Service department was very pleasant and at the end of my service went over everything with me. I just want to thank the service department it helps me not to worry about my car breaking down or having any automobile issues
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August 2024 by Kimberly Foster
Tyrone in the Service Department goes above and beyond in Customer Service - always positive and polite - smile on his face - takes Good Care of my Ranger and My Concerns !!! THANK YOU SIR !!!!
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August 2024 by William Moore
I booked online to have my vehicle looked at. Then a couple weeks later after I called to reschedule I was called and told they had to cancel because they do not work on vehicles older than 2007. The person that saw the appointment before should have said something.
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August 2024 by Michael Fosdick
Great customer service
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August 2024 by Rick Spotanski
This showroom is a wow!!! Lots of help and plenty to see. You should stop in just to see the place. Very friendly and helpful.
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August 2024 by Chris LaShure
The best automotive car experience that I ever had while purchasing a vehicle. Mike Dillon was the most professional salesman that I have ever dealt with. He was very respectful of my needs. His knowledge of the vehicles in the company's inventory was well above average. I have never had a salesperson spend time to make sure that I know the feature that the vehicle had and where it find them. He made the experience so much better. The finance department was just as awesome. Chandler Moen was very professional and transparent with all the options that were available. He made the most difficult item seem so smooth. I will definitely be going back to courtesy ford in the future for my automotive needs.
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August 2024 by Sean Spangler
Fast service, reasonably priced and family friendly. Always a conversation to be had with salesman or finance officers.
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August 2024 by David Lutt
Good service department
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August 2024 by Amy Grof
I recently purchased a new Ford Bronco Sport from Courtesy Ford. I worked with Jeff Ronspies. I had contacted Jeff ahead of time to go over my wish list and budget. Jeff did a great job of working with me to find my new SUV. When I decided to purchase the entire team was amazing. The day I picked up the Bronco, Jeff took the time to go over all the features and help me set everything to my preferences. He paired my phone and made sure I knew how to work everything. Even after as I have had a few questions, he has been more than happy to assist me. I would highly recommend Jeff at Courtesy Ford.
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August 2024 by Mike Tabbert
I recently purchased a Bronco from Courtesy Ford of Norfolk. The entire process was quick, easy, and painless. The sales man was knowledgeable and the finance guy was easy to work with.
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August 2024 by Erin Schroeder
Beautiful facility and great service from our vehicle purchasing experience!