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September 2023 by Sean Roberts
Worst place you could buy a car. They sell you a fake warranty that doesn’t even cover anything. Please whatever you do, find another place to get a car.
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August 2023 by Andrea Akimi
Obtained my SSN and a copy of my drivers license WITHOUT my consent and ran my credit score WITHOUT my consent amongst other shady business. Filing a complaint with the BBB as we speak. IN MY OPINION, REGARDING MY EXPERIENCE WITH AUTO EXPRESS OF NORFOLK, save yourself the headache and purchase a vehicle with a business that has better morals. This business clearly has none...
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June 2023 by Cody Madrigal
Shady. They don’t post prices so they can work it up as high as they can. They also put you through a high interest loan company for the cars.
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March 2023 by Amber Moon
The guys here were absolutely fantastic to work with. Fast and convenient service. Got on the phone with them at 1 and had the car delivered to us at 4 the same day
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September 2022 by Em B (Nojustice)
I applied on one auto loan sites that has like a 95%app rating, they enter the info and a car dealer calla you,in my case it's Auto Express.I was called and in a voice-mail said I'm pre-approved no money down.When I finally get hold of someone there,he asked about what I'm looking for,payment I can afford,then they work it and say I'll call you back.In typical fashion,I ne er got a call bit got the notifications my credit was pulled .Just what car dealers do,of everything's not perfect,they don't callback.
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August 2022 by david dentino
Got a great ride haven't found anything I don't like about our ride great staff very friendly and helpful
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March 2022 by zapolt7
I couldn’t have found a better online dealer. These guys were great to work with! Very open and understanding to all credit scenarios and got the deal done.Highly recommend!
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July 2021 by Jayne Newton
Excellent customer service. They stand behind their word.
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February 2021 by Nichole Small
Joe and his team were amazing! Didn't hassle, drove the car from Norfolk to Bellevue without a hesitation. Recommending Auto Express to everyone, appreciate y'all!
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February 2021 by James Kimler
I recommend Auto Express of Norfolk...I don't think there is a more honest, a more friendly, or a more sincere auto dealership anywhere in the lower 48. Paul was straight forward from the beginning, even though he could tell I was sceptical. He and his staff took excellent care of both my purchase, and delivery of my new Chevy Silverado! Funny... the old saying if something seems too good to be true...Paul made it happen! Thank You Paul, Thank You Auto Express of Norfolk!!!
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November 2020 by Romona Fletcher
Love ? my KIA
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August 2020 by bjay jay
Not customer helpful
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May 2020 by Sandra Quetz
nice employes...who always help you!!!
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April 2020 by Jolene Tjaden
Purchased our car from them 6 years ago! Best car we have ever owned! Have never had a single problem with it! Great place to buy from! We recommend them to everyone looking to buy a good vehicle!!
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March 2020 by Melissa Barradas-Lawrenz
Great car.. fast easy financing. Got me in a car that fit me and my budget.
