-
September 2024 by Bobo Ilil
Stealing and robbing from me! I had coolan leak,needed a new hose .Technician was 44 miles away from me, he came after 1h and 10 minutes, before he arrived I already took everything down, when he arrived he gave me the hose and I installed myself because he was so fat and couldn’t do anything, so I installed everything myself and it took me 30 min to do it, theu brought me coolant and hose and one tiny clamp, they count 1h and 10 min like full 2h because they don’t do 10-15 or 30 min. As soon as you enter in next hour they count it as full hour, and they didn’t say that yo me on my first call, so he doubled the hours because he needs to go back and as well those 30 min I was fixing the truck he count as full hour, and I asked them for some discount because I have done everything myself he helped me just to pour coolant, he was passing me bottles, that’s actually everything that he done, they didn’t give a damn for my question about discount… My total bill ended up being 1054.9$, 700$ was labor and the rest was the bill for coolant, hose and the clamps. If they charged something for the miles driven, thats fine but to charge me 700 for the labor that I actually did is as ridiculous as it gets!!! If i could give them minus 5 stars i would!
-
September 2024 by Austin Heiman
We were having the most terrible string of luck over the last 24 hours including an overheating vehicle on the way back from a 10 hour drive. We hit the hour marker till home and had to pull over outside of Nebraska City. We got into contact with Benjamin Roberts from Benefiel Towing and he was on the spot fast! We appreciate the timely response. He was a kind character and the helping hand was appreciated more than words can describe. Thank you Benjamin.
-
August 2024 by Joe Schutt
Ben came out around midnight to help a woman change her tire since her new used vehicle didnt have all the tools. He was very curiosity and didnt cause add anymore stress to an already stressful situation. Thank you very much!
-
August 2024 by Dennis Dvorak
These guys are awesome! Our old corvette sprung a bad oil leak going down the hwy, Ben had us back home fast! Very friendly great service!
-
August 2024 by clemente ruiz
They have a mechanic shop and the people working there are very kind
-
July 2024 by A K
I want to thank this company and to the Douglas who came out to change tires on side of the freeway. He did excellent job, it wasn’t easy because It’s a car hauler. But he did it anyway. Big thanks to the company and to the Douglas ???
-
July 2024 by Crystal Patterson
Came and picked my car up around midnight on a holiday weekend and was super pleasant and kind.
-
June 2024 by mike williams
Great people to work with.
-
May 2024 by Kevin Kubicek
Always prompt courteous service! This goes a LONG way, especially since nobody is ever excited to have their vehicle towed. Great care was taken with my vehicle. Not every place does this. Competitive pricing, but a greater piece of mind when using Benefiel Towing!
-
May 2024 by Jamie Walters
Very rude service Erika was horrible to work any issues out with on the phone UPDATE to add simce i csnt reply, I called calm and collect I expect calm and collected despite the answers I received I do expect professionalism
-
March 2024 by Emma Mathieson
I can’t remember the name of my driver but I had such a wonderful experience. After waiting for other companies for nearly 5 hours it was such a relief to call them and have them there within the hour. The driver was so kind and so helpful in a very stressful situation and I am beyond grateful!
-
March 2024 by tiffany van
Best place to call for help when broke down or need a haul some where the guys a friendly and polite
-
March 2024 by Lance Larson
Prompt and friendly service, very helpful.
-
January 2024 by Don Whittington
Tow truck operator was very professional and courteous.Thank You !
-
January 2024 by Di Novo
Will keep saying “We’ll get it tomorrow,” five days in a row until the sheriff tows it the. Tell you it was delayed because you were indecisive on a delivery location even though you gave them the same address to deliver it to each time you spoke with them.
