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July 2023 by Doug Carey
Another GREAT experience opening an account with West Gate Bank, thanks to above and beyond service from Katie Miller! A great bank, a great banker, and a great experience!
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March 2023 by Jake Malby
I've been at WGB for well over a decade, and I've never had a problem with my banking.
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February 2023 by Jason gayed
Brock Shelton with the business depart is top notch, professional and amazing to work with.Tanner Fridrich is amongst the best when it comes to personal banking. He has opened up several banking accounts for me professionally, hassle free and correctly.Their green machines are so convenient. I highly recommend them for your banking needs!
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December 2022 by Shelby Jones
Just another central bank contributing to the recession and destruction of the lower class citizens. Poverty perpetuators. Period.
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September 2022 by Steve
The mortgage team at West Gate Bank is top-notch. They are very efficient, provide clear communication, and, most importantly, they genuinely care about their customers!
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May 2022 by Joel-Evan Judge
Wow!!!!I was notified by local PD that my checks had been compromised! Not good! I was upset, and a bit worried when I called the bank! I was connected with Hayden, an awesome guy, who listened to my worries and frustrations. He assured me that by the time I made it to the bank, (20 minutes later), he would have the answers to my questions. Hayden made sure that no other bogus checks had been written, got my account closed, and a new (secure) account opened! Hayden followed up with me the next business day to assure me everything was taken care of! A+++++++++!!!!
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April 2022 by Greg Daehling
I get more JUNK mail from this place than any other business. I will NEVER use your bank due to the unreasonable amount of JUNK mail you send out!
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February 2022 by Travis Wright
Do NOT bank here! They are fraudulent and conduct business like a mofia family. Only difference is this business is a highly organized criminal society and organized crime group. It’s no wonder Bitcoin Venmo google pay and many other platforms will take over these crime groups. This bank will literally steal the money from your account. Do NOT use this bank please!!! I don’t ever leave reviews but this needs to be put out there so our community can do better!
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February 2022 by Richard Hunter
Fantastic customer service at this bank and especially this branch. Thank you for your help. Hayden and Billie
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January 2022 by Bill P
Katie Miller helped me open a savings account online. It was done in 10 minutes! Talk about service! So happy to see service again!
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December 2021 by Nathan Mosier
My experience in trying to close my accounts has been horrible. Hidden fees upon fees, they don't do what they say they will. Do not trust these people with your money. They certainly ensure they make money on you before you leave.
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November 2021 by Matt Tappe
Jordan M is top notch and very professional; had zero issues with a refinance on a home and owning my own business. A real asset to the company.
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September 2021 by Tyler Wellman
I needed to set up an HSA. Mitch is extremely helpful & responsive, & made the process extremely quick & easy.
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April 2021 by O
Went in without a mask, knew they had some at the front desk. The front desk woman treated me like a leper. Asked me to put on a mask, while both hands are occupied I attempted to hand her the papers I needed to drop off so my hands would be free to put on said mask. She wouldn't take it so I told her my hands are not free, she made me set them down, after I put on said mask, she still wouldn't help me. Had someone else sign, and they didn't take the check attached which is the whole point of the paper she signed saying they got the check. No drive through as well so its not like I could have avoided this situation. Would if I could. Poor customer service!
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December 2020 by Casey Lowe
Revising my rating because someone from the bank personally reached out to me and apologized for the way I was treated and helped me out greatly. My faith is restored, taking a star off for the way I was treated initially .
