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October 2023 by D. M.
it was during the heat dome when we visited so not looking our best. I expected to be treated with a side eye if you will. However, instead the two employees we crossed were professional and polite. This was our first visit to the store. We found some unique items and other nice things like children and baby items that in my opinion were reasonably priced. I look forward to going back.
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September 2023 by Sophia P.
Granted we were shopping close to closing but that was the only time we had available to go, the two individuals that were working in the dresses area were giving snarky comments when we were waiting. After we had tried on multiple dresses for a wedding that coming week, they complained " they are only trying the clothes on, they aren't going to buy anything", well your right, not anymore at least. I kinda need to try the dresses on to buy one, so that comment was a bit off, but way to make us feel awkward for trying to buy something!
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June 2023 by Joann Tumbleson
Was shopping online and noticed they are now charging a $3 processing fee for items on sale. So that tells me the item really isn't on sale! The items I was looking at are not in the Lincoln store so you have to order online if you want the top. Not sure who made the decision on the processing fee but I probably won't do a lot of shopping with Von Maur now.
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May 2023 by Bernard Sojka
Shopping for a birthday gift. Found what I wanted with some excellent help from a kind sales lady.
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May 2023 by Kathie Levy
I just discovered this store so it's excited to go to my second one. I'm sort of a nut about customer service sometimes. It was towards the end of the day and probably five or six sales people walked by me and nobody said one single word to me. Can I help you how are you blah blah blah. Store in Lincoln didn't have as much selection as the nicer store in Decatur Illinois. Cater Illinois people were much friendlier.
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March 2023 by R A
This store isn’t for everyone, meaning, if you don’t shop here you probably don’t need to check it out. It’s pricey, but I did go this week and they have a great sale and I bought a few pieces. However, it’s worth a stop if you’re looking for unique, specialty items as gifts- they have a nice section there for home goods.
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February 2023 by Maylee Zerr
I wish there was a ZERO stars option. Multiple times have gone in to find a fragrance and have not been serviced. One lady interrupted our conversation and stormed away. Left very unsatisfied. Do your job next time.
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January 2023 by Gary Ashmore
Good merchandise fairly priced...but they don't like dogs. They should check with Scheels right down the block. Find out what sort of problems the dogs create. Basically NONE. They welcome dogs. Probably will not go back to Von Maur any time soon.
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December 2022 by Viviana Bennet
Horrible experience. An entitled employee belittled my child. My daughter and her friend were browsing the makeup section and testing lip products on a provided piece of paper. A sales associate then approached them and said, “These samples are for people who are actually interested in buying the products.” Mind you, they were shopping! They were behaving appropriately and the woman followed them to another section as well. You just lost a customer. I am beyond disappointed.
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December 2022 by Marcia Carroll
If U can find your size, the quality is exceptional ! U can request they find shoes they have in different stores, & they will ship them to the store U R shopping at
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September 2022 by Trevor Hinze
This was once one of the fanciest stores in all of Lincoln were all of Nebraska for that matter. I went in the other day to do some shopping with my wife and was amazed to find that I don't think the store has been maintained in the last decade. All of the carpet was stained wallpaper was visibly torn things were broken everywhere. This store needs remodeled badly and the price is certainly do not reflect it you are paying top dollar for merchandise that's essentially inside of a store about as nice as it Kmart from 1997 whoever manages this place really needs to pick up the pace and hire a couple of decent maintenance guys and up their budget so that they can get this place turned back into the crown Jewel that it once was as for right now it looks absolutely terrible the shoe section hadn't been vacuumed in I'm guessing 2 weeks and there was food stained and spilled all over the carpet that really does not make you want to buy a $200 pair of shoes does it?
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September 2022 by Allison Woodard
I love Von Maur so much. It is definitely my favorite store in Lincoln. I love the scenery, staff and the variety of things they sell there! I have loved that store for many years and will continue to love it!!!
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August 2022 by Jacob Hack
Atmosphere with the piano, and the people working here are the two most standout things. The quality of close are pretty much as expected from an upscale store. The prices honestly were not too bad though. Of course it depends on what you are buying, but overall it was good quality for what I payed.
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August 2022 by praz 21
Employees are racist! They judge each customer and only help certain color/race and if your “dressed up”. A blonde mid-aged employee who works in shoes was very judgmental and only helped certain customers. Train your employees to do better
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July 2022 by Patricia Meyer
I always enjoy the VonMaur team judge each person walking thru the store to see if they are worthy of helping or not.
