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September 2023 by Candace Walahoski
Been waiting in line (2nd in line) for 30+ minutes haven't been acknowledged or anything. Had a few people come in and leave instantly due to I'm assuming not being even acknowledged by the lady working. She (hannah?) seems to be too involved in talking about resident evil and whatever new games are out on apps with the client she is helping currently. It is a Saturday during busy/rush hour and they only have one person working.would like to just be acknowledged. I'm here with my handicapped grandpa trying to transfer numbers from his old phone to the new one l. Would like to at least be acknowledged that we are here and have been waiting and some sort of time frame for help but literally nothing. To say I'm disappointed would be to put it mildly.
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May 2023 by Dawn Hennings
This new staff is very rude and very lazy and unwilling to help their customers. went there today and was handed a flyer and told find a friend and do it myself well I did and you lost my business and my acct I went to a new company . Just horrible after 6 years of loyalty I get treated like this...
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August 2022 by Bevery Meredith
Person very knowledgeable and nice need change hrs on internet. We traveled from fremont to find they were closed on wed.
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July 2022 by Judy Spahn
Going there thinking I had lost ALL of my photos, thankfully they were able to restore them all back. Very knowledgeable staff.
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November 2021 by Shawn Raiter
My phone was having problems. Went there they put a sims card in an it fixed it
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June 2021 by Megan Riggert
Usually I receive great customer service but today, the associate seemed annoyed that I was there asking for help. Yes, it was probably a silly question but I didn't have the answer. I already felt stupid for having to go in and his attitude didn't help. Will probably choose a different store next time.
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December 2020 by Josh Bauer
Great service and gave a great deal, in and out with a new phone in about 30 mins
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November 2020 by Kelly Surrounded
We we’re nervous about going into the store because we always get bad service at the store on 56th and O street. So we decided to go to the N 27th and the young man serving us made the experience pleasant and worth it. My wife did all interactions so I don’t know his name but I do know he is getting married soon. He did an excel job and made us feel welcomed. Because of him we will continue with US Cellular.
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November 2020 by James Christ
Was invites to view the new phone selections. Went in and was convinced to purchase a new phone to replace my IPhone 8. Had some difficulty making my watch and phone communicate. Abidan came to my rescue and solved my problem. He was not the one that sold me my phone, but all personal are always there to help. Love this carrier and this location. Have been a user since they were Nebraska Cellular many years ago.
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May 2020 by L H
The guys at the US Cellular store on 27th and Cornhusker in Lincoln are the nicest ever. I've been going to that store for years and they are always polite and helpful. I've also been with US Cellular for 20 yrs. for me there is no other cellular company to be with.
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October 2019 by Kris Svoboda
i called to get account number so i could switch to verizon and was told i has to go into a store. apparently they do this to protect privacy. it is a prepaid anonymous account. there isnt any private identifying information.
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September 2019 by Scott Wanek
Terrible
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March 2019 by Hale Dooley
Abidan is an outstanding employee!
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January 2019 by Lisa Burkey Roti
Awesome best location in Lincoln.
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May 2018 by pepeandpal
Great assistance! Shay is as always nice to work with!
