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March 2023 by Jackson Fleming
Honestly, I've had this plan for about a year. This service has been the worst. My bill is never the same. I was supposed to get my phones for free but some how I'm still paying for them. I wish I never came in to this store. ?
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February 2023 by Wendy Kinney
Mike Clark is a great agent. He is very helpful and patient.We had a wonderful experience.
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August 2022 by Mary McCreah
My husband went in for a IPhone told them he did not want an android and they sold him a Samsung galaxy 13 5g. Told him it was not an android. You have to know my husband does not know anything about phones. Now they won’t take it back.
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August 2022 by Jason Healy
Had Great service. Knowledgeable staff. We have been happy customers for years.
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March 2022 by Russell Mueller
Poor customer service from management down! Don't take their word, I would advise customer to be careful on anything this company says!
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February 2022 by Melissa Armstrong
I've been a customer for over 13 years with US Cellular. This store specifically- their manager Jordan - is incredibly helpful, friendly and always patient with any issues I've had. He goes above and beyond to make sure the issue is taken care of! I've had many other cell service providers and this place is by far the best customer service. ?
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June 2021 by jennifer belgum
Scott was very helpful!! The other gentleman there I didn't catch his name, the one with the baby was pleasant and helped with entertaining music for my grandson! Thanks guys!
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May 2021 by Josh Jantzen
Have been a customer since 2013. Went in today to switch from an Samsung to an iPhone said I had to have everything transfered over, was told it might not be possible and kept trying to sell me this that and another instead of what I wanted. Only one other customer in the store. Left and went to Verizon and they say it is no problem to do what I want done and they are very busy. Guess everyone already knows where to go
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May 2021 by Dana Hanley
Every single star is for Ethan great service!
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April 2021 by Mary Arnold
Best experience ever. Young man named Mario helped me with my project, he explained everything with patience and a smile. Clean and respectful. I highly recommend.
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April 2021 by Richard Hunley
After only a month and 3 days the phone I purchased quit working. Dropping calls. Lagged connectivity. They cant help me.
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February 2021 by Justin Taylor
Not happy, charged me for the next month before it was do and will not give a refund. They like to steal!!!!! Took 3 1/2 hours to get a new phone. Said he would credit the next month and never did.
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January 2021 by Adela Williams
New phone, 25 minutes!!! Love you guys!!!
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December 2020 by Matt Hazelwood
Awesome service and great people
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July 2020 by Jacquelin Bartlett
They help u when u can't do it. They are polite and clean