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February 2024 by George Benson
Great cycling products of superior quality at competitive prices...
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February 2024 by Jenny Heimann
The staff at trek were very helpful in finding new handlebars for my bike to make it feel more like a comfort style bike. Pick up was easy and quick.
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February 2024 by susanna cantarero
The Trek Bike shop provides excellent service for their customers and also fast delivery on the work they do. All the staff are very friendly and helpful. Thank you all.
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January 2024 by Jac Bailey
Helpful and knowledgeable staff. Lots of great stuff in the store! Stop in and see what they have!
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December 2023 by Pam Witt
Top flight professionalism and service from David and his support staff.
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December 2023 by Heather Furman
Great shop. Ready to help and find you the perfect ride.
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December 2023 by James Ross
My older aluminum trek bikes have been through the shop here, usually with great results and quick turn around. It's a great bike shop with good mechanics and lots of high end retail space.
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December 2023 by Stan Oswald
I stopped in to get some sealant and I was helped right away and got what I wanted in short order.I was out riding one time and I had a low tire and I stopped in and they got a floor pump and pumped it up for me so I can be on my way
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November 2023 by Jennifer Hendrickson
Cusfomer Service is superb and love love everywhere! Products excellent quality
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October 2023 by Dennis Vodehnal
Awesome service....fast ......drove down to the store and fitted me right in...thank you Bike Rack
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October 2023 by Wesley Wooten
One of the mechanics spent quite a bit of time with me going over bikes and found me a bike that for my price point and checked all the boxes I needed. There was also an older gentleman there who made it a great experience as well. 10/10
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October 2023 by Kristin Ageton
My son's bike had a third popped tire tube in the past month (he needs to find a new route to school - sans thorns!). Trek Lincoln staff replaced the first two, so I was feeling pretty worn out in making a third visit. David remembered my son visiting on the second tire tube replacement, and his curious questions while watching the repair. David recommended tube patches and encouraging my son to learn how to do his own repair - which I quickly got all the info on. Plus, he recommended a thorn-resistant tube and replaced it, with no fee for the labor. I walked in feeling frustrated, and left feeling heard and supported. Thank you, David! We've been customers for a long time and will continue to be due to this caring customer service.
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September 2023 by Daniel Joseph
Came in yesterday and worked with Daniel. Told him I was having and issue with my bike and In 10 minutes he was done. Pulled out my card to pay and he told me no charge. Where does that happen at!? Just asked me to come back if I had any other bike needs. That’s how you get a lifetime customer. Thanks Daniel and the rest of the staff. Will definitely be coming back!
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September 2023 by Adam Trout
I bought a fairly expensive bike for my son here last year when they were still the Bike Rack with the thought that it was worth paying more for a bike he could grow into especially with the annual tune ups included in the price of the bike. Brought the bike in at the beginning of the summer, they said they no longer honor those commitments because it’s a different store. I then bought something, the same clerk I had been talking to the whole time asked if I was in their system, I said, “evidently not” he then said, well we should still have you in our system, which they did… I will not be back
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September 2023 by George Bruder
I just arrived from SBT Gravel and desperately needed new brake pads for the upcoming Gravel Worlds 2023. They took me right in and replaced the pads. The mechanic let me know in detail how to break in the new pads. Excellent service!
