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August 2024 by Jorge Garcia
Always friendly and helpful!
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August 2024 by Shane Olson
We took our dog to Southridge for a little over 12 years and cannot recommend them enough. Recently, we were faced with the difficult decision to put him down. I cannot express our gratitude for the entire staff during the duration of that time. They gave us options and offered us their honest opinions. When the time came, they made everything so special for us and it was the most peaceful experience. If and when the time comes to have another fur baby, we will absolutely be back ❤️ We are forever grateful for all the care we received!
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July 2024 by Pinar Runnalls
I know this is a long post but if you consider your pet as your own child like me, please bear with me.
I have a golden retriever who is currently 13 years old. I got him when he was 10 weeks old in Canada. He has been with me through my life's ups and downs. He moved to Michigan with me in 2013 and then to Nebraska in 2017. If I had the chance, I took him "everywhere" with me. I have two kids now, and they call him their brother because I still consider him my first born.
When we moved to Nebraska in 2017, we visited many veterinarians because I wanted the best for my son. After meeting with Dr. Hanson at the SRAC, I decided they were the best fit. I never knew it was the best decision I could make for him.
Dr. Hanson and all the other doctors who took care of my boy were always helpful, kind, informative, and not out there to take your money. They sincerely care and value your family members and their well-being—as well as yours.
My baby scared us this past month (and I also went through another stressful event not long before that so think about my emotional turmoil.) Unfortunately, I was out of the country, so trying to keep it together was tough. From the email communication to the phone calls, my endless questions and requests, they always made themselves available and kept my sanity intact and comforted me.
Thankfully, my boy recovered nicely, and what we thought was cancer was not cancer, and he will live longer than we initially thought.
I wanted to tell you my story because, to this day, since 2017, I have not had any negative interactions with them or had any issues. The diagnoses, medicine, care, and suggestions they provided have always been on point.
If you want excellent care, informed and knowledgeable doctors, and respect for your pets and yourselves, choose South Ridge Animal Clinic.
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May 2024 by Daryl Lenz
They were able to help at short notice. They were kind and thorough with both us and our Labradoodle. I would recommend them to anyone. It wasn't cheap but what is these days. We feel very confident with their care.
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February 2024 by JGP
Love this vet. Staff are all amazing.
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January 2024 by gigi
Such good service and staff- especially Jenna and Torrie! They definitely care about your pet and want the best. Highly recommend!
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December 2023 by Kent Dunovan
I was not impressed with my experience. The entire staff felt cold and distant. The focus was on charges throughout the appointment. They recommended a tooth extraction, provided me a quote. I went ahead and got a second opinion and paid half of what they were prepared to charge me. I have not returned.
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November 2023 by Rhea Barfield
Without making an appointment, and being able to be flexible with what time I picked up my cat… These guys were absolutely amazing in getting my cat in to be seen right away. My cat had a huge abscess and his face was completely swollen. He also had a major ear infection that I was not aware of. They kept me informed and updated throughout the entire day, letting me know what exactly was going on, and what my options were. As soon as I gave the green light, they made sure that my fur baby was in the best shape possible to come home. Not only did they go above and beyond for taking care of my cat, but they also went above and beyond in regards to calling me multiple times to check in and made themselves more than available to answer any of my random questions that I had. I will forever be a client here. The staff is absolutely incredible, the facility is very clean, and they are very accommodating. Look no further if you want exceptional vet care ❤️
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October 2023 by lodi dodi
Very satisfied with the care my dog received at this clinic and the respect of my sense of urgency of our situation. Thank you!
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October 2023 by Patty “MVP” MyHomie
I absolutely am so happy we switch to this place. If I have an emergency during the day they will at minimum look at my dog that day. They truly care. My dog tore open her paw pad and I did not notice until it looked like it was infected. my previous vet said they could get her in next week... I told them she could be dead by then. I called many vet places around Lincoln and this place said to just bring her in and they would look at her.
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October 2023 by Angelica Greve
I trust our kitties with the South Ridge team's professionalism and genuine care. It's been a delight!
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October 2023 by K. Ford
We trust Dr. Aerts with our babies! She moved from a different clinic, so we followed her to South Ridge, we were not going to let her get away! She is so kind and gentle with our fur kids! THE BEST!!!!
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October 2023 by Samantha Kingsley
We had to let our beloved cat go today and everyone was so kind. I want to say a special thank you to Preethi- for your amazing work, kindness and much needed levity. Thank you for taking such gentle care of our sweet Gracie and for matching energy. We appreciate everyone's care over the years with our animal friends.10/2023 update: I have continued to have a wonderful experience, and a continued shoutout to Preethi. We had to put our sweet dog to sleep a couple months ago and the experience was made as gentle and kind as possible. I also brought my new cats in recently, and their first vet experience was so calm and nice. Thank you all for keeping my animal friends healthy and loved!
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October 2023 by oahured
I was visiting the area and my dog injured himself at the dog park. The people at South Ridge Animal Clinic were so wonderful! A real human answered my phone call. They gave me a same-day appointment. Every vet tech and the vet there was SO FRIENDLY and competent. They were responsive to my concerns, took GREAT CARE of my little guy, and they told me the price of each procedure as they presented it without me having to ask. It’s a small thing, but it conveyed to me that they understand times are hard for a lot of people and are sensitive to that. My total bill was entirely fair and (fortunately) affordable for me. However, I felt like the staff here would not have judged me one bit if I had needed to make different choices about my dog’s care to stay within my financial limits. That is such a refreshing feeling after encountering several other vet clinics who take advantage of people in my position by charging an hefty extra fee for a same-day “urgent care” appointments and running up your bill with a lot of unnecessary procedures, tests, and supplements.Overall, 10/10 A++I wish I lived in Lincoln so these guys could be my regular vet office! :)
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September 2023 by Heather Beran
Highly, highly recommend this clinic. Dr Whalen, Dr Hansen and the entire staff are top-notch professionals in their fields. From our routine check-ups to serious, scary stuff they ensure everyone is cared for, both owners and our fur babies. They take the time to explain all steps within the process, including before and after care. Super thankful to have them in our community!
