“Tracy and her team are the true definition of what true professionalism should be. They offer the absolute best customer service we have ever experienced. Their attention to detail and their dedication to deliver useful and needed information in a timely manner was exceptional. They actually listen to the customer and had the best interest of the customer in mind the entire time. They just didn't talk the talk, they most definitely walked the walk over and over and over for us. They were honest with their advise and upfront with the deadlines and documentation that was needed. There were ZERO surprises as they took the time to explain everything. I would buy a home from Tracy and her team every single day if I had the funds to go through this process with them.They responded to emails, texts, phone calls without hesitation and they answered even the simplest of questions because they knew that if it was important to us then it was important to them as well each and every time. They never seemed to just be going through the motion and assumed that the customer knew the process.It was a complete pleasure working with Tracy and we would definitely recommend her and Gershman Mortgage to anyone and everyone that might be looking for a local vendor to assist them with their new home purchase. Thank you for delivering top notch and one of a kind customer service.”
“Jeff was fantastic to work with. He was always very responsive with any questions or concerns I had. He even kept in touch during his vacation to keep things moving. I will definately be working with Jeff again and recommending him to anyone I know that needs financing.”
“Eric and his team were more than a pleasure to work with. I had so many questions, especially with fluctuating interest rates, and Eric always graciously answered all of my questions. He made this process seamless. I would highly recommend US Home Mortgage.”
“My husband and I have had a great experience working with Ron! He made the entire process go smoothly, and did a great job educating us along the way. I feel so much more prepared for owning a home after meeting with Ron.”
“I’ve worked with many lenders in town and I can’t say enough about my experiences with Noelle! Not only am I always impressed, so are my clients! Extremely knowledgeable, hardworking, available, and always thinking of ways to serve her clients better. Whether you’re a real estate agent looking for a partnership or homeowner looking for a loan, give her a call!”
“Matt was absolutely amazing and I couldn't have been happier with the experience! Matt was very professional and a pleasure to do business with. You can really feel the care that he brings with him to help you on your journey. I will definitely use them again in the future, if needed!”
“Kristin is the best!! She is knowledgeable and is always willing to talk to you about different options. She talked us down anytime we got anxious throughout our home buying process.”
“If you are in the market for a new home and need someone to help you obtain a loan, look no further. Kristin was great to work with. She is very kind, answered all of my questions (and there were a ton!), and was diligent in helping us obtain our home loan. I would highly recommend her to anyone in need of financing for a home.”
“Having worked with Lynette and Adam at Capital City Mortgage for a long time, their 20 years of industry experience shines through in every interaction. Their knowledge of the mortgage industry is unmatched, and their ability to explain complex aspects in a simple, understandable way is commendable. What sets them apart, however, is their compassion and understanding. They have always shown genuine care for every client's situation, providing solutions that are tailored to their specific needs. If you're looking for a broker who combines expertise with empathy, look no further.”
“Joe was amazing to work with. He was always kind. As a first time home buyer,he had answers for all of my questions. He explained everything in terms I could understand. He was very approachable,dare I say cool. Friendly, Joe and I are friends now. I’ll never forget my home buying experience with Joe at my side. I would recommend his service to anyone ready to buy a home. He also ran numbers for me during my shopping around period. He gave me multiple loan options and was able to get me an appropriate interest rate. He is very educated and experienced. My experience was a good one. Prime lending is a great company. Thanks Joe!”
“We had a quick sale for our home that we recently purchased. Gina and the team were so efficient with getting the necessary documentation from us and processing it in time for us to close.”
8:30AM - 12PM
3939 South St, Lincoln“Cody took great care of my family and I. I have had an account with pinnacle for many years and Cody went above and beyond to make sure I had all the information I needed to make the best decisions. He is great to work with!”
“I've banked with Pinnacle for almost a decade now, and while it's not always the best experience with things like automatic overdraft withdrawals that charge you insane fees, for the most part it's a very reliable bank with good customer service and fast processing times for deposits.”
8:30AM - 12PM
6145 Havelock Ave, Lincoln“Called the wrong branch on accident. Ruby encouraged me to ask her my questions anyway. She was amazingly positive, helpful, knowledgeable and genuinely seemed like she was happy to help me. Don’t come across employees like that very often. Thanks Ruby!”
8:30AM - 12PM
1401 N St, Lincoln“I have been banking with Pinnacle Bank for several years now, and I continue to be impressed with their exceptional service and commitment to their customers. From the moment I walk into their branch, I am greeted warmly by knowledgeable staff who take the time to understand my financial needs and offer personalized solutions. I highly recommend Pinnacle Bank to anyone looking for a reliable and customer-focused banking partner. They have consistently exceeded my expectations and have earned my trust as a valued customer.”
“Jessica Thomas worked with us to quickly and fairly get us a mortgage. She explained every step of the process and was extremely responsive. I never had to wonder what was going on because she had already explained it. Jessica and her whole entire team made miracles happen for us and we will recommend charter west to anyone buying or refinancing.”