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March 2024 by Rebecca
the manager is a big girl and she is not respectful and she puts charges on you that is really not needed the guys that work there are scammers and they just want the money. they overcharge despite what it says on the website . METRO PCS CORPORATE !!!PLEASE LOOK INTO THIS
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February 2024 by Yasuda Hughes
I miss the old staff. These new guys are rip off artists in my example. They sold me phone saying it was new $180.00 then texted me a receipt for $38.00 absolutely refurbished price as confirmation. Rip off artists!!!!!!Thanks alot. The phone won't even work now. I wish I could take off the, 1 star to Zero stars! Update Feb I contacted Motorola personally and they helped me fix my phone. Its working now. But my review stays the same for location. Zero stars. Maybe a simpathy 1 star.
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January 2024 by Robert Cardenas
Wow new phones and a speaker great place great staff I will for sure be back
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January 2024 by Saikiran P
Great Place…Got the phone for really good price compared to other network providers. I recommend everyone to check this out!
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January 2024 by Stephanie Perez
Amazing place great customer service thanks for my new phone and speaker
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January 2024 by Jackson Fleming
This place should be looked in to. They a forcing chargers insurance on every customer and you can't decline it this is unlawful
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August 2023 by David Lewis
I went in to see about the free Samsung A7 tablet. I got the tablet and they set it up for me also. I was a customer of Straighttalk for many years but I prefer to have service when purchasing electronics. Walmart stopped offering service 6years ago.
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May 2023 by AMAN Niazi
Great service!! And friendly!!
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April 2023 by Michael Rohner
The staff at the O street Metro by T-Mobile store in Lincoln Nebraska is AMAZING!!! They were friendly, courteous, professional, and worked a great balance of time management and quality service. Upon arrival at the store location this morning I immediately noticed the clean and cared for environment of the store and was greeted with a friendly helpful smile. My phone issues were carefully listened too in a genuine empathetic manner as I explained a rather complicated situation I was having with my phone. The issues were promptly and thoroughly addressed with my concern and input valued and understood during the entire interaction and process. Their knowledgeable and personal approach definitely earned my business. I highly recommend this location especially if you have had issues in the past with rude service or long waits at other phone stores. Thank you.Mike Rohner
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January 2023 by Enrique Herrera
Excellent place very good service
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June 2022 by p
The customer service was the worst ever! She eventually refuses me service after I asked her not to make rude comments about others she was serving. She stated she was the manager and that she didn’t care about her customers feelings because my service wasn’t going to effect their business.
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April 2022 by Macquia
The customer service was the worst ever! She eventually refuses me service after I asked her not to make rude comments about others she was serving. She stated she was the manager and that she didn’t care about her customers feelings because my service wasn’t going to effect their business.
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March 2022 by Paul
The customer service was the worst ever! She eventually refuses me service after I asked her not to make rude comments about others she was serving. She stated she was the manager and that she didn’t care about her customers feelings because my service wasn’t going to effect their business.
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December 2021 by Bethel Guillory
Ashleigh is amazing! She got us amazing phones and plan and was so nice.
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November 2021 by Pedro Brito
Rude staff and terrible service avoid metro pcs and specially this O Street location!!