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September 2024 by Kris Beckenbach
No one wants to be ‘sold’ a vehicle. We want to be heard, provided with thoughtful options, and be given time to make a decision that suits our family. This exactly describes the experience we had at Lexus of Lincoln. Gordon Miller is a wonderful professional! We know he went the extra mile to find us exactly the RX350 we wanted, he never made it seem like it was one bit of trouble. Buying a Lexus is a luxury experience at this beautiful luxury dealership. Gordon even found us a big red bow!
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September 2024 by Lindsay Herrick
My husband and I had such a positive experience with Madison at Lexus or Lincoln! She truly made the process so easy for a first time new car buyer. She immediately was able to find exactly what I wanted within a day, and her communication skills are top notch. I’d give a 10 star rating if I could. I will definitely buy from her again in the future:)
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September 2024 by Richard Ferris
Madison helped us buy our first Lexus and trade our old car in. It was a pleasant experience. She was very attentive to the details we wanted in a car and found us a perfect match on a 2020 RX-350. It looks and drives like a new car. She treated us first class and is a true professional. A nice experience for us.
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September 2024 by Jack Carey
Disrespectful and rude. No ability to problem solve. Have received better service as to Haas. Don't waste your time they are not representing the company like one would expect
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September 2024 by BC CA
Had a great experience with Bret. He helped us look at a NX and then helped out when we were in for Service.
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September 2024 by Laura Devine
I went to Lexus after a very busy morning, not having planned to look at cars. Madison C. greeted me when I arrived, although she came into the bldg after me and there were others present. She showed me the hybrid I was looking for. She was very knowledgeable about the vehicles, the Lexus experience and I felt I could trust her. The entire process of looking at cars to buying a car took a week. She located exactly what I was looking for and had it brought to Lincoln. Throughout the process, I felt like Madison was looking out for me and finding out what I need in a car. The other thing that I liked is that Lexus has the sales agent do everything from showing the vehicle to financing it. Definitely highly recommend using Madison when buying your next car!
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September 2024 by Kathy Pahre
Destiny is the Technical support for Lexus. I asked for help pairing my newer phone to the Bluetooth system in my 2012 Lexus RX 350.
We ended up deleting the old audio connection and adding the name of the new connection. It found car media and paired the devices.
Destiny was very patient. She came to my house today to continue trying to figure it out, after confirming that we were on the right path.
Thank you so much Destiny, for all of your help. I truly appreciate your customer service. ⭐️⭐️⭐️⭐️⭐️
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August 2024 by Mark Bertsche
Over a month, my wife and I primarily worked with Lexus of Lincoln’s Madison Charlson (Sales Manager). Her knowledge and no pressure manner was the best experience I’ve experienced buying cars since the 70’s. Her GM, Gordon Miller, was also friendly and exceptionally accommodating too.
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August 2024 by Lance Nielsen
Lexus of Lincoln was great to work with as we transitioned our lease to a new RX350. They found exactly what we were looking for. Everyone on the team is so kind and helpful.
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August 2024 by Andy August
Madison C was a pleasure to work with when we purchased our RX350. Madison worked with us from start through financing and made the entire process fast and easy. I appreciated her being genuine and honestly wanting to help us to get the right vehicle along with understanding the benefits of purchasing a Lexus that is L/Certified. I would highly recommend working with Madison and Lexus of Lincoln if your in the market for your next vehicle.
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August 2024 by Eva Lopez
Excellent service!! Efficient, always informative! Easy to make appointments! Comfortable waiting area with lots of “ perks” and conveniences !!
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August 2024 by Kathy Laird
We were in the market to trade in our 2019 Lexus for a newer one. We had visited several Lexus dealerships in person and online, but then we found the exact Lexus that we’d been looking for at Lexus of Lincoln, NE. Derek, one of the salesman, reached out to my inquiry and the rest is history. Friendly and courteous sales department and we felt like we got a great deal from Lexus of Lincoln and would highly recommend them.
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August 2024 by Eric Williams
The service dept has always been top notch. While not inexpensive, they do good work in a very timely fashion. Recommend.
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August 2024 by Douglas Shandera
Went in looking ended up buying was a good experience the sales representative Madison she was amazing got on computer helped find a vehicle while scrolling she came across one I found on market place we were able to make it happen I was looking at different modles and decided on this one so I own a highlander now thank you Madson for an enjoyable afternoon I do recommend Lexus of Lincoln
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August 2024 by Mason Area
Service department does an excellent job!
