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March 2024 by G
Technicians were good,they did what was required of them. The manager was not trained in customer service politeness he was very rude when I didn't want to purchase an added product I didn't need. Than he wouldn't allow me to use the Jiffy lube coupon For my service. As a reviewer for businesses the Manager needs more customer service training I will not return there ever!!! And my family and friends that use Jiffy lube because of Me will not return to this location either!!!. I feel for the workers there .
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March 2024 by B&E Asphalt paving
Too Notch
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March 2024 by Morgan Myers
I'm seven months pregnant and the windchill was -17 degrees when I got my oil changed at the Old Cheney location last month. The technicians decided not to mention that my headlights were left on during my oil change and my battery died. Then they proceeded to tell me my options were 1) to buy a new battery from them or 2) have them push my car out of the garage and I could coordinate a jump for my battery. They claimed they had no battery tester to test the health of my battery and no jumper cables, which seems odd for an establishment that sells batteries. To add insult to injury, one technician said the reason my battery died was because it was from Walmart. I wondered aloud why my "Walmart battery" had a better warranty than the battery he was trying to sell me, to which he had no response. He also couldn't tell me the price of the battery and couldn't figure out which one to recommend for my vehicle. This was a pathetic experience and I would never recommend this location to anyone nor will I go back.
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February 2024 by Steven Weber
They did a very good and thorough job. Toby was great!Service: Oil change
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February 2024 by Anne Jeffers
All the staff were friendly
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February 2024 by Jeremy
Very professional and knowledgeable staff.
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February 2024 by Allison Ellis
They did a great job of telling me my options of what to do, but weren't pushy. The worker was courteous and kind.
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February 2024 by Angela W
Went to the location on Old Cheney in Lincoln NE. Completely recommend!! Best oil change ever. They were slammed on a Thursday night and only 2 guys working. They hustled and did a fantastic job under the pressure. They deserve a raise!!
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February 2024 by Ron Duffy
Customer service was on point!
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February 2024 by Kambrij Brumbaugh
Very personable and friendly staff. Timely and willing to answer any questions. All the guys were great! 10 ⭐️
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February 2024 by Regina Sales
It was Okay got headlight replaced
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February 2024 by J
Customer service is good every time I visit, but it always seems to be new employees everytime I visit. For the most part the techs do a good job, only one time have they broke something on my vehicle. Some visits I'm in and out, other visits it seems to take them along time to get customers through.
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February 2024 by Jacob Donlay
Great service and good explanations about everything I needed . Toby and Emily were great ?
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January 2024 by Doug Fricke
People were knowledgeable and service was quick...gal Kat was kind and respectful....
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January 2024 by Joe The Okay
They were quick to repair and knew what they were doing
