Hy-Vee Pharmacy is a well-regarded store praised for its improving customer service and friendly staff. Recent visits highlight quick responses to phone calls, fast paperwork, and professional, polite employees. Customers appreciate the quiet yet effective turnaround in service quality, with staff members staying in touch during medication processes and preparing supplies efficiently. The pharmacy staff are known for their kindness and accommodating attitude, even when prescriptions are filled at different locations or when the store is closing. Overall, the team is seen as caring and understanding, making each visit comfortable and hassle-free. The broader Hy-Vee store on Stacey Lane in Lincoln, NE, also receives high praise. Customers enjoy the welcoming atmosphere created by friendly greeters and employees who are quick to assist and make them feel cared for. The store offers a wide variety of grocery items, including fresh produce, meats, deli options, and specialty foods that cater to healthy, low-fat, gluten-free, and carb-conscious diets. The food court features a buffet with salads, Chinese dishes, fries, and fish, adding to the shopping experience. The store’s clean, tidy appearance, with shiny floors and well-organized sections, enhances the shopping environment. Hy-Vee’s pharmacy and store staff are recognized for their positive attitudes and dedication to customer satisfaction. The store also features a Wine & Spirits Department and offers a Hy-Vee Perks card, which provides discounts on groceries and reduces gas prices. Customers appreciate the store’s modern, upscale design, natural lighting, and thoughtful layout improvements, making it a favorite shopping destination. Despite higher prices, shoppers find value in the quality and freshness of products. Overall, Hy-Vee is seen as a customer-focused business that invests in its community and strives to create a welcoming, high-quality shopping experience.
From what I experienced in the last 3 visits there was that they improved a lot on customer service. Pick up phone call within 5 seconds, fast paperwork, professional and polite. I think we should give them the credit for turning around quietly well.
May 2025
I've used this Pharmacy for many years and am totally satisfied.
July 2024
Most common important medication always out. It is in large containers so should not be out.
