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June 2024 by Paula Gilliam
I've shopped at this location many times stopped in today sunday found some great tops,belts and sweaters went to check out and a young man was working the cashier I said hi and got a grumble like I was bothering him when finished ringing up my items he didn't say anything I paid and he started to wait on the next person no thank you have a nice day I hate you or anything. He wouldn't even give me a sack I figured they were all his and didn't want to part with them (sarcastic) he was just a little jerk. Everyone says workers get treated bad and sometimes that is true but I did nothing to him I even said you must be having a bad day and he said nothing. Bad customer service ?
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June 2024 by Juliet Mendoza
Horrible experience... Accidentally dropped my matcha lavender latte and was ostracized. I repeatedly asked if they had any paper towels so I could clean it up and they said no. I didn’t know what to do and the older lady, I’d in her late 70’s, was rude to me and did not help me at all. Can a girl not make any mistakes? Also shoutout to the lady behind in line who went behind a cashier counter and took a roll of paper towels. She was more capable than the employees.
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May 2024 by Elaine Sheldon
I HATE Goodwill...everything is over priced even though items are donated to them. Red & green tags are half price but not when you get to the counter..man behind me wanted something that wasn't priced..they told him he couldn't buy it..had to go to back room and then brought out tomorrow...come back then!!! No customer service...a joke if a place.!!!
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May 2024 by Dimitry Syniy
Sweaters for 14.99 are too expensive for goodwill. Prices is too expensive Goodwill supposed to help Family to save money
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May 2024 by MissTina HOGPGRALRMMIW
1 star to come. Negative review.
Shame on Goodwill!!! Supposed to be a NONPROFIT!
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March 2024 by Maria Hytrek
I went in today and the prices were astronomical. The people that are in charge of pricing have lost their minds. Some things I've seen at prices that I would only pay for new. In the future I plan on going to are there other locations or entirely different thrift stores that are actually non-profit.
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February 2024 by Emmalee Covert
The prices are way too high for items they get for free.
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January 2024 by Joe Watts
Use to be a good store for the less fortunate to purchase things like clothes. Now, either an employee or resellers leave nothing of any real quality for purchase. The resellers line up outside to buy everything up. It's gross, really, but capitalism over everything else, right?
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November 2023 by Jack McCarter
I'm a vacuum technician, so I'm constantly looking for new machines to work on. There's usually a good selection of interesting cleaners at this Goodwill, but the prices are where I lose interest. Today, I saw a Dyson DC14 Animal that was yellowed and faded that was priced at $60, anyone that has been around an old Dyson knows the yellowed and faded plastic is a death sentence, as 1 small drop will completely shatter the entire vacuum like glass. $60 for a vacuum that might not even make it out of the store in 1 piece, and they can't even guarantee the thing turns on? Not worth it. There was also a Eureka commercial being sold for $30, and from my inspection, needed at least $70 worth of parts due to a rusty bottom plate, brushroll, and broken cord hooks. I have one of those eurekas at home, and I would've loved to get another one, but not in that condition for that price. For some of the prices these cleaners were put at, I would expect to not see the "Item may not work" sticker. It doesn't take any more than 20 seconds to plug one in and turn it on. I have taken some of my refurbished vacuums I couldn't sell and didn't want to keep around any longer here, and I'm hoping that whoever got them didn't pay too much for them. One good thing is I did find one of my favorite vacuums, a Sanitaire Force SC5713-B, here in 2022 for only $20 and have used it ever since.
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August 2023 by Elta Sparks
Staff was very nice, but the clothes was not sorted by size so it was hard to find things.
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August 2023 by Karen Heusinkvelt
I admit I was skeptical, but anytime I've needed to replace a part for an appliance, I've always been able to find it at the Goodwill! Definitely a customer for life!
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August 2023 by Emma Terry
This is the goodwill I most frequently go to because it's so big. I've never had any problems here, and 90% of my closet is from this location. I'm giving it 4 stars though because you can't use the dressing rooms. And you can never find any of the colored tags that are on sale that day (which is shady in my opinion). What is the point of making red tags 50% off, for example, if you're just going to hide all the red tagged items from us? I also don't appreciate how the prices keep slowly increasing. I know this is happening to every goodwill in america, but it still defeats the purpose of a thrift store. Non of these things are a huge deal to me though because it's still better than going to the mall and buying a brand new shirt for $30 vs $5 used and good condition. So if you're not picky like me, this is genuinely a good place to thrift. I'm surprised at how many 1 star reviews there are.
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August 2023 by Natasha Pitayeva
The 50% of weekly discount on specific color is totally a joke. The employee was removing all sale price pants on the day of changing color in front of me. GOOD LUCK TO FIND A SALE COLOR! No shame on the auction. OVERPRICED! on many household items as well as clothing. You can go to COSTCO and buy it brand new vs used for less & it will last longer. The young girl working on new coming rack was rudely to wheel the rack away from you making unhappy face DO NOT TOUCH MY RACK. It may be funny if not so SAD to see GW going so far not helping people on budget- totally OPPOSITE. One star but no way to go below.
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August 2023 by Andrea Marie
I purchased a console table from this location. It had a sticker for $40 (which is overpriced for something they received for free). I paid up front, and the gentleman told me to drive around back and they would load it. I drove around back and when I got back there, the woman working told me that the sticker was wrong on the table, and that if I wanted to table, I would have to pay another $20. I adamantly refused and argued with her that I paid the advertised price. She stated that the day prior, a customer put the $40 sticker over the $60 sticker. If that were even true, why wouldn’t you fix the sticker then? After arguing for several minutes, I told her I would just take my money back. I then asked for her boss’s name and number, it was only then that she told me I could just have the table for the $40 I already paid. I read another review with the same story. She’s obviously running some kind of scam and is getting away with it plenty. They charge more than the items cost brand new. It’s used, hello! Goodwill is going to run itself out of business. Donate your stuff to the People’s City Mission, not to these greedy scammers.
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August 2023 by Rylee Ladd
Horribly overpriced. Wouldn’t let me get a mug because it wasn’t priced and it literally had some random persons baby on it. It’s not that deep, put a $0.99 tag on it and let me pay. Very discouraging the way they price their items that are DONATED. Don’t call yourself a nonprofit. There was a candle half burnt and they had a $11 tag on it! Ridiculous!
