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November 2023 by Deb H
Great experience in store. Staff was friendly and helpful but also stepped back when needed and let me explore on my own. My only complaint has to do with the website, not the business here in town.
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November 2023 by Verla Dorn
I am pleased and impressed by the staff, Jeff Parde. He remembered my prior purchase of almost 20 years ago and welcomed me with a big smile and called my name. He quickly was able to direct me to a number of mattresses similar to my prior purchase. He encouraged me to verify my choice by trying out mattresses with varied firmness. This was an enjoyable experience and appreciate his attention to detail. He also demonstrated options with various lift bases. I went with the lumbar support model. As we finished, Jeff told me, if I am not satisfied with my purchase he will help me find one that is just right. Thank You,Verla Dorn
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November 2023 by Derik Shigley
Our sales rep was very knowledgeable on all of their products, really polite, and also extremely patient. I was surprised at how patient he was because we didn’t make our choice easily.
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November 2023 by Christina Rexer
Aaron Gonzalez was very good. He took the time to make sure we were happy with what we bought he listened to what we wanted and did not mind the fact that we went back and forth between a few mattress. He was pretty knowledgeable.Making a payment over the phone was really easy. The only thing that upset me was when I called to pay, I had to call 6 times, it would ring and hang up. I I would 100% work on putting in some kind of answering machine or something.This is one thing I find very bad for business when phones are not answered or an option to leave a message. But the personal service was 100% spot on and I would come back and but from Aaron again and recommend him to my friends and family.
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November 2023 by Andrew Arnold
They did not originally have the mattress I wanted in stock, but the gentleman I worked with, Jeff, gave me a cheaper alternate that I loved even more. He even told me about the package deal for only $150. Amazing service 10/10
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November 2023 by Jamie Thomas
Very informative and helpful. Moved us through the process quickly especially since we had a toddler with us. We had no idea what kind of mattress we needed until he helped us ! Thank you!
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October 2023 by Nancy McCurley
This was a positive experience.Jeff was very helpfuland professional without being pushy. All questions and concernswe’re answered and we left the store feeling good about our purchase.
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September 2023 by Graham Leggett
We are new in town and Jeff at Denver Mattress made us feel very welcome to Lincoln. He was extremely helpful, informing us about delivery options as we get settled in our new home. Very nice to talk with and recommend highly!
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September 2023 by Kathy Pelan
Chris was very helpful. He worked very hard to get us the best price possible. If I could I’d give him 10 stars.
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August 2023 by Steven Remmenga
So I bought a $2200 dollar sofa and within a couple weeks the recliner started to lean to one side and it took me a long time to get around to trying to fix it. When I flipped it over I noticed they mounted the reclining mechanism really crooked. Definitely not great quality of products for the price.
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August 2023 by Stacy Scholz
We came in and Luis helped us right away. We knew what we were looking for in a mattress and box spring, he directly took us to one in our price range and got us in a bundle with sheets, mattress cover, and pillows!! We were in and out very quickly, very appreciative of Luis’ help! We plan on coming back!!
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July 2023 by superc81
Jeff was outstanding at helping me with a difficult situation with one of my clients trying to accommodate them with some sudden changes in sleeping arrangements. Can't thank him enough for going above and beyond to help accommodate them and making my life easier in the process thanks so much!!!!
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July 2023 by Lori Kallenbach
I had a wonderful experience. Chris was very knowledgeable and explained the differences between the different kinds of beds. He was patient with me and answered my questions.This was going to be a big purchase for me, so I didn’t purchase the bed that day. I returned a couple days later and Chris was gone so Luis helped me.He also was very helpful and patient with me.I did buy a Purple bed that day.Luis was a real professional when we had a glitch with my bank card.I am anxiously awaiting the arrival of my new bed.Thanks Chris and Luis for all your help.
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July 2023 by Elie Stovall
We knew exactly what we were looking for and Jeff led us to the comparable options right away. He was super helpful answering our questions. And we walked out very satisfied!
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July 2023 by Cindy Gana Hieter
Always great service! Thanks Chris!