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September 2023 by Christina Livingston
Love it but wish they website was more modern & that they have a chat option
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July 2023 by John Moorhead
They are always willing to help, and the staff is extremely helpful and friendly. They help us with our Coin collection too.
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March 2023 by Tj Barrios
I would recommend this bank for anyone. I had to fix some things on my account and Jon Moser assisted me in doing that. He was very friendly, very professional and greeted me with a smile. 2 Thumbs up for Jon.Thank you, FNBO
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October 2022 by washburn182
Great service at this branch! Joi provides extraordinary customer service!
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June 2022 by Johnny Bravo
Horrible service. They pre approved me just to hit me with a hard inquiry and deny me. Be ware do not deal with this business.
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September 2020 by Robert A Baker
VISITING A FNBO BRANCH IS BOTH CONVENIENT AND RELIABLE, now the phone application and online banking is a computerized form of accounting with features like ‘available balance*’ in small print underneath the posted balance and until they match remember to look for the ‘AVAILABLE BALANCE*’ portion, instead!All in all you will have a trusted bank that physically is feasible in First National Bank of Omaha.
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September 2020 by Jessica Hohman
Good service, but not a fan of the reduced hours (due to COVID). I work overnight, and they don't open until after I go to bed & close when I get up.
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August 2020 by Katie Smith
This bank has been absolutely no help. They have horrible online security. My accounts have been hacked THREE times in the last four months. I was not refunded any of the money that was stolen from me. Not to mention, within the last two years, my checking accounts have been closed WITHOUT my permission and all of my money was transferred to new accounts. That has happened on a few different occasions. Throughout all of this, I never received one apology. I am highly disappointed in not only their customer service, but I feel let down as a customer and do not feel that my money is in good hands here. Save the trouble and DO NOT bank with them. Zero stars.
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March 2020 by Rebeca Mayorga
Terrible!
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December 2019 by Amanda Kubes
Very friendly and welcoming staff! They are always so helpful.
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October 2019 by Courtney Kaiser
Have never had a bad experience until today with this bank. Came through the drive through and the teller was very rude to begin with. After leaving, I realized she had given me more than the check I was cashing. Came back through to return the additional cash and she was again, very rude. No "thank you." No "have a good day." Just a very sour attitude and gave me a bad taste about this specific bank considering I work in the customer service industry.
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March 2019 by Becky Carlin
5 star service today. Friendly and eager to serve faces are always a plus! Thanks!
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February 2019 by Mason Jay Ryder
Very attentive people.