-
February 2024 by Kim Coffin
24'Hour store, clean organized, hard to find 24 hours stores in Lincoln anymore. Very busy, nice area of town. Lots of parking, Starbucks close and DQ. Walgreens across the street.
-
February 2024 by chad wyatt
Waste of time and fuel..staff is rude!!!! ...close this place and open a Starbucks
-
January 2024 by Sarah Wagy
My long time pharmacy doesn’t take either of my new insurance’s so I changed to cvs. I gave 3 stars for taking fbcbs and my supplement insurance and being open 24 hours. If I had better options, I wouldn’t be here. I should note that my first time was in the afternoon for my child and that lady was delightful. So it’s the night crew. Sorry I work bank hours and couldn’t get my medication at a more convenient time for you. A nicer tone goes a long way when you are dealing with a customer that was never trained on your system.
-
January 2024 by Elizabeth Nespor Hartig
We had our meds called in from the hospital 30 minutes before discharge to CVS on 70th and O Street. After discharge, we drove to the pharmacy and waited in the car line for 30 minutes. Once we were up to the window we were told it would be 15 more minutes for a simple antibiotic to be filled. I told them I would wait for in line for 15 minutes until it was filled. They told me I had to move out of line. I told them I would wait as I did not want to start back in line. They said that was not an option, and if I did not move they would call the police on me. I asked what crime I was committing? I asked that they give me 3 minutes to call my home town pharmacy to see if they could have the script transferred. It took 3 minutes to have the conversation with my pharmacy. In that span of time 2 other staff told me to move my car, NOW. After I drove off, I called back later to complain about the rude behavior of the staff and was told by the supervisor that I was not welcome back to their store. Darn, I would love to go back and be treated rudely. I was also told that this was one of the busiest days of the year for them. Note to management, make sure you have enough staff on hand to meet the demand. As a side note, it took my hometown pharmacy 30 minutes to fill the med. I will not be going back to any CVS. I have NEVER been treated so rudely. It was baffling to me. My mind was trying to process, what is happening here???!!!! No one could explain the process that once you wait in line, then are you asked to move out of line, did you need to start the whole process over of re-waiting in line? I was also told by the staff that it was not their fault I chose the car line. Ooooh-kay, but you still did not have my med ready. Standing in line in the store was not an option either. What kind of logic is that? Shout out to Meadowlark Pharmacy in Hickman. CVS needs to learn from you what excellent service looks like.
-
January 2024 by Mark Trains
Staff is very friendly, but CVS automated phone system is Absolutely worthless, just takes you to dead ends...
-
January 2024 by Katie Punt
I would give the first 2 girls that helped me 5 stars but the 3rd girl was rude, and slammed the window in my face as I was asking a question. I would not even bother going to there pharmacy.
-
December 2023 by Val Emerson
Worst customer service in town.
-
November 2023 by a cat
I’ve been sitting in the drive thru waiting to pick up my prescription. It’s been 20 minutes and there’s still 2 cars in front of me. It’s not even after work rush.
-
November 2023 by Gaudence Uwamahoro
The attitude of the provider in the minute clinic was not very nice. It is understandable that she probably was not having a good day but that is not an excuse to be so demeaning.
-
October 2023 by Crikch Le
went to cvs on wednesday and got medicine prescribed. waited 40 minutes to then find out the medicine is out of stock. they said to come back on friday. came back friday to pick up, turns out the medicine is still not ready.. just horrible horrible to having to wait this much for a single tiny bottle of steroid….
-
September 2023 by Rachel Rae
They tell you 30 minutes til your prescriptions are ready, you show up an hour later and they tell you another 15. Find another pharmacy. They aren’t worth wasting your time on.
-
September 2023 by Zach Livingston Music
I gave these folks in the pharmacy a star because I understand they're probably understaffed etc from what I'm seeing but the level of service is unacceptable. Get told by the machine when I called in my prescription that it'd be ready at 1pm yesterday and in the evening they told me they filled the wrong prescription and to come back tomorrow they were out of my meds. No problem it happens but when I show up at 730 pm the next day and they tell me 10 more minutes which turns into 20 without a sorry 10 more minutes I just walked out because a line started and I don't have time to sit and wait for poor customer service levels tonight. Furthermore this pharmacy has given my mother a prescription for someone with the same name before. Unprofessional, unacceptable, time to switch pharmacies I guess.
-
July 2023 by A King
Been sitting at this drive thru window for 20 minutes while all these pharmacy techs just look and walk by. Pretty sad I have time to write a whole review while they’re ignoring me. Definitely switching pharmacies since they always mess our prescriptions up anyways. Make that 28 minutes now.
-
March 2023 by Annette Johnson
Terrible MinuteClinic and the VA should stop partnering with them as “care in the community”. Checked in early for my appointment. Wasn’t acknowledged at all. At my appointment time someone else was called in ahead of me. Almost 15 minutes after appt time I was called in for vitals and told it would take some time to enter my insurance info. No one who’s sick and has already been to a different MinuteClinic (hoping to get faster care), wants to hear they have another long wait (we’ll after their appointment time). MinuteClinics need to do better. If they’re that “busy” (although there wasn’t anyone in either of the offices when I arrived), then they need to get more help. This place used to be a decent option for care but Urgent care clinics are better.
-
January 2023 by Jamms 4
Great place to find a lot of your needs. Especially Love there minute clinic! The staff is very friendly and inviting. Very clean and organized place.