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March 2024 by Sebastien Clement
A simple note to mention that at the C. call center, Anna B. does an awesome job. She communicate very well, is very patient and goes out of her way to help.
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March 2024 by Northern Goshawk
Probably the most difficult place to get into in the country, and they're not up front with informed consent. I was first rejected for not passing a genetic test that I wasn't told about until screening, because their digital form wasn't accessible. All of my labs were good, but the genetic test prevented me from getting a priority pass.Then I was rejected for drinking too much water after they sent me the standard email telling me to drink lots of water. And again, no informed consent was provided until the day of screening, after driving >1,000 miles to get there.Now, they wait until the night before screening to send me the informed consent about a drug known to cause mutations in DNA. If I knew I'd be agreeing to consume a known mutagen/possible carcinogen, I'd have stayed home.It's not like I'll get in anyway, though, because I literally just watched a parade of 10 alternates rejected from another study waltz in and get screening appointments for the same study I'm here for, and they, and everyone else who passes screening but doesn't get into a study, have "priority passes" meaning they get to jump ahead of everyone else, if someone actually answers the phone when you call.They screen 4x more people than they need, let people cut in front of you even if you do everything right, and don't even compensate you for screening. It's absolutely not worth it.
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February 2024 by tracilea young
Friendly staff
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November 2023 by Robert Ray
I traveled 9 hours to screen. I got there right on time and the person didn't have the common sense to tell me the group I was with was just called in and assumed I got there 45 minutes early so told me to take a seat. They still let me screen fortunately. The people there were nice I will say. However the requirements to get in are so insane. They do three ecg's and if just one is over you fail. While you are doing it there are many distractions around. Also everyone there was talking about how hard it is to get into a study. No compensation for going to the screening. The place was also filled with sketchy people as they did not screen for anyone who has a criminal history. The worst place I ever tried to get a study at
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November 2023 by Tavia Lockett
Not coming here again and definitely won't refer anyone else to come here. They don't pay for screening as much as it costs to even come up here n get a hotel. Please do not waste your money as I have.
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November 2023 by Virgo Mae
They don't pay for screening so don't waste your money coming from out of town
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November 2023 by Michael Faulkner Sr.
It was easy money all staff did their job well
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September 2023 by John Hamilton
They put you in a 6x6 room that you have to share w another person! This place is over crowded! I would not recommend unless you want to share a closet space w another adult that you have to sleep in together. Its a big hell no!!! Pack you in like sardines! Slabs of meat. Also its near impossible to get into on your first screening. Takes multiple screenings to get in on any study. So the study you initially called about. 90% chance thats not the study you will get. Dont waste your time or money traveling here.
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August 2023 by Zach J.
Doing a medical study so far quick easy and painless. Its pretty good for what you have to do
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August 2023 by Donna D.
I did a study here and I had a nice experience. The staff was very nice and food decent. Anything I don't have to cook or clean up is always good :) A couple times people talked right outside the bunks after 11:00 or people in the game room were a little loud. I just got up and asked nicely to please bring their conversation elsewhere and they did. The have small fans and extension cords by the nurses station if you need them. I would recommend bringing your own shampoo/conditioner but they had toothpaste and toothbrushes for you. I would return again.
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July 2023 by Aquinn Hamilton
I've gotten a study canceled 2 different times so I had to wait an extra 3 weeks for a study just for them to tell me that it has been canceled once again...this place is going down hill
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July 2023 by Jacob Barajas
Got paid zero dollars for checking in. Got dropped from the study the next day after one night in house. Will not be returning
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May 2023 by Armando Gonzalez
How much to they pay normally for the studying
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January 2023 by Raymond G.
I have done one previous study here last year. All the workers here are very pleasant and really try to help you along with the process. One of my favorite memorable workers here is Maria. I really appreciated her service! Definitely recommend people to come here for studies. I will be back soon!
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December 2022 by S O
Horrible recruiting/phone department. The retaliation from employees is unchecked. Anything can be added to your profile without notifying the participant so you can’t defend yourself or correct their “accidental” errors. Employees know this and will punish you by filling your profile with marks against you with unfounded and untrue claims.This facility is a big risk if any emergency or sudden change occurs.
