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February 2024
We were running late to pick up our rental pickup for 5pm(also when they close) so we went back the next day right when they opened at 7 am. No one showed up until 7:40am and then they told us they didn’t have a car for us. Terrible customer service
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January 2024
See my experience with AVIS, but Budget accepted full payment for my rental assured me on the phone and online that my prepaid debit card was accepted and would be at the pickup, but wasn't accepted when I got there, and am still fighting online for a refund of my prepayment of $246.43.
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October 2022
The lady at counter was rude! Was told get $389 back out of $601 but only got $29! Crazy paying $193 a day for to get from Lincoln NE to Anderson Indiana! Don't waste your your money! Go with enterprise or hertz or Avis! Will never rent here again!