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January 2024 by Charlie Brown
I've been going here for years. The doctors I've seen have always been kind and listened and thorough with my exam.I like that you can set up an appointment online. You have to have a username and password setup but this is very convenient and you don't have to call and get an appointment.I had to wait a while for my appointment last time I was there. Apparently there was some meeting or something going on.The people were working there were very helpful and kind and answered any questions I had.
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December 2023 by 7812 SweetyPeteyPies
Customer service from Rebecca today was excellent! Nice to experience very helpful, friendly and knows her job very well!Breath of fresh air for sure! She is a keeper!This was at the N 48th St. Lincoln location
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December 2023 by Wendy Ruth
I went to the location at Centro Plaza in Lincoln, Ne & was helped by Patti during the exam. Very knowledgeable, plus a great personality!! Gabby helped me pick 2 frames that I probably wouldn't have chosen myself, but looked great!!Thanks ladies!!!!
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December 2023 by Angela Wusk
Travis was absolutely amazing in my experience from beginning to end. He spent extra time in helping me pick out glasses and helping me shop for the best deal!
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November 2023 by dropship Rocket
The doctor was amazing even went above and beyond to secure a new life long client. However, the secretaries up front are unfriendly and the lady that does the final frame checkout try to sneak a protection plan in until I realized the math was not mathing. Also if you go in for the two pair of glasses for $79.99 and free eye exam make sure if you wear contacts they dont give the contact exam then suprise you at the end with a different cost. Around $200 not even close to the $79 that was advertised. I would advise you to hire more cheerful and honest staff. Doctor was amazing ?
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November 2023 by Logan Svoboda
I had a great experience overall coming back to Americas best. I was very pleased. I had a weekend appointment, excepted it to be busy but it was not! Bree did an amazing job getting me checked out and she was so sweet. She listened to me and got me out of there in no time. THANK YOU ALL.
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October 2023 by Jerrell Reece
Bree was amazing. She has great customer service. She also helped me pick out 2 stylish pairs of glasses.Thank you ,Destiney V
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October 2023 by Amy Smith
I always put off going to the eye doctor because it’s just not the way I want to spend my time. But this time, our optician, Travis, made our experience awesome! He took the time to go through options to get the best fit for my prescription. My daughter and I left laughing and smiling. So Travis, you get 5 stars along with America’s Best!
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September 2023 by Abigail Nelson
Was getting my glasses from here for years. Went in a month ago to get replacement for lens & frames per wear and tear before warranty ended. Went in two weeks later to pick up glasses, lenses weren't replaced. Had them reorder new lens as old ones had scratches still. Waited another two weeks. Went in today to pick up my pair and an assistant manager, Angelica, was "helping" me but had a demeanor that made both my husband and I uncomfortable by the end of our visit. First, she touched up my new lens to put them in the frames and "cleaned" them. The lens were still so dirty I couldn't tell if these new ones were scratched or dirty before accepting them (as I didn't want to come back a 3rd time). She seemed annoyed when I asked her to clean them a bit more. She did, however she didn't get all the cleaner off. So I finally had to have my husband go to our car for a cleaning wipe as Angelica was already passing me on to someone else as I guess I had pissed her off. Also, when I had her fit my frames to my face she forced them roughly into place without using the heat gun first. I will never buy from America's Best again because of this lady.
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August 2023 by Michelle Gartner
Love this place. Having been getting glasses here for years. Great staff. Blake did my initial exam. She did a great job!! The Dr was training a new doctor and the experience was really great. Rebecca helped select frames and checked me out. Also a great human. AND they repaired my sunglasses while I was getting the rest done!! Highly recommend. Great place. And very affordable!!
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August 2023 by Lovenia Stanley
Pattie an the rest of the crew did a excellent job!! and took the time out to listen to me and explain things to me correctly and help me understood. I would highly recommend this location an this one only .
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August 2023 by Beatriz Espinoza
I had such a wonderful experience during my most recent visit.From the initial start in being greeted, through all the exams, guidance, and assistance to picking out my glasses.Rebecca was so fun to work with.Her great attitude, patience, & explanations were through the roof.In addition to this, her colleagues were so helpful to her any time she had questions or needed guidance.
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August 2023 by Sally Andersen
Rebecca was very knowledgeable in knowing which individual plans we needed! Made sure a few times throughout the process if we were satisfied in what we were getting! So fun working with her! If she could receive a higher rating I would give her one!
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July 2023 by Ashley M
Scheduled an appointment and they cancelled my appointment without any notice, very unprofessional called to ask how much the price for exam was and the lady that answered seemed like she hated her job and was annoyed that she had to answer some of my questions, i should have known better friends and colleagues have warned me about this place. Would not recommend.
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July 2023 by Ian Zabel
Everyone from the front desk, to the exam room, to picking out glasses were extremely helpful. It's been a long time since I've got new glasses. They helped me with everything I needed!
