Westlake Ace Hardware is a locally owned store committed to helping neighbors and serving the community. Customers appreciate the friendly and helpful staff who provide personal service and knowledgeable assistance in every department. The store offers a wide range of quality products and strives to make shopping convenient and pleasant. Many reviews highlight the excellent customer service, with staff going above and beyond, such as helping find hard-to-locate items, providing free products like a toy propeller for a child, and being patient during busy times. Customers also enjoy joining the Ace Rewards program for monthly savings and discounts. While most experiences are positive, some reviews mention occasional confusion about product details, such as bird seed suitability. Overall, Westlake Ace Hardware is seen as a helpful, reliable, and friendly place where staff genuinely care about helping customers find what they need, making it a valued part of the local community.
Josh was very helpful. I’m building an aluminum carport that was falling apart on me. Needed all kinds of Chinese bolts replaced.! And he made what seemed like an impossible task so so so easy
November 2025
Got 6 outlet covers and 2 GFCI outlets and was over $70. Pricey but good in a pinch.
September 2025
I needed a key an employee copied one for me. I paid for it, it worked
