Westlake Ace Hardware is a large, clean, and organized store for hardware, tools, garden items, and more. The staff is consistently described as outstanding, kind, helpful, professional, and knowledgeable, offering great customer service and ideas. Most employees provide a helpful, hometown attitude, with specific mentions of excellent assistance regarding chainsaw equipment and other tasks. The store is also noted as welcoming to dogs. However, there is a noted concern about one opinionated part-time employee regarding service animals. Overall, it aims to be the helpful place for customer needs.
This is a nice large store that will help you with your hardware needs! The staff was kind and helpful! Very clean and organized!
August 2024
Great customer service and knowledge of Stihl chainsaw equipment. Carrin helped me get the correct chain and bar combo and the right file even. Thank you!
