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January 2024 by Andrew Takacs
This location has always been very transparent on what they do on the car and what would be recommended. Service is also very accommodating with difficult to work with personal schedules.
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January 2024 by Cheryl Carlson
Called Jensen Tire in LaVista because a tire kept losing air. Was told I could come in right away - fixed and on my way in a half hour! Excellent service and friendly staff. I highly recommend them!!!
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January 2024 by Kaii Dira
The staff was very friendly and helpful. They answered all of my (probably silly) questions and had my car fixed the same day! Couldn’t have asked for a better experience!
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January 2024 by Ll Lana
Jensen spent extra time checking out the dash light problem with our car and the cost estimate was accurate. Manager is courteous and very helpful. Will continue to give Jensen our business.
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December 2023 by kendra winter
Professional, courteous, understanding, and respectful. I really enjoy the fact that they will follow up on any missed phone calls with a text and will communicate with you that way, as I work on the phones for my job. They were willing to let me know what repairs could wait and what the pros and cons were for different options for tires, regarding possible issues with shaking due to the tires having different treads. I had to drop my car off and they were communicating with me throughout the day regarding what was being done, what they had found, what needed repaired, and what they recommended.
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December 2023 by Eric Richard
The customer service here is absolutely amazing! I called first thing in the morning being I had tire blow out the night before. I was planning on getting new tires anyway. But when I called I was talked to about the best available tires for my car and how they preformed in all weather conditions. I told them I was on a budget and they did not try to upsell me one bit. For the most part afterwards I was in constant communication with Brittany up front. She kept me up to date on the status of my car. Super grateful for this location. I will do business with them in the future.
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December 2023 by Tye Kelly
These guys are amazing! Told them about my issue and not even 5 hours later my car is all fixed and good to go. They were very up front with me and answered all of my questions. I'm new here, so this is my go to shop for now on. If you're looking for great timely mechanics with grear communications then come here. Thank you guys!
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November 2023 by Trung Hoang
Speedy service with great communication!I had an appointment, but came to the wrong store on 84th.They took me as a walk in anyways. And fixed my puncture tire within 25 minutes as a walk in.I also appreciate the professionalism of the manager.
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November 2023 by Aracely Salgado
It was my first time here and let me tell you the guy at the front at the time of my appointment was really nice and made me feel welcomed. I went in for an oil change and they also do tire rotation as well as checking to make sure that your liquids are topped off. Overall, I will definitely come to them again and would highly recommend. My total came out to about $81 with some change but I would call to get an estimate just to be safe.
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November 2023 by Patrick Conway
THE price was great. But got in truck and when driving home look over at glove box where one filter is located and they left dirty hand prints and also a long mark on front of glove box . They did not get my truck this way and should return it in the same conditionWas not happy
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October 2023 by Charles Birhanzel
From techs to manager , everyone in store was very professional and knowledgeable. I drove up expecting to get a quote and an appt to get the services I needed, only to find out they could do them all same day. They also found out the weird rattling thingy under my car that was driving me nuts lol. Some of the terms I didn't understand and they really took the time to explain and educate. There's some more work that needs to be done but outside of my budget right now. They gave me a no pressure quote and advised they'll price match anyone in town. Also they're offering 24 mo warranty on the work done today.... the last place I went to would barely offer a 90 day warranty on their work.... work that is defective and needing to be redone. You guys will def be my first choice for any work needed on my cars going forward.
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October 2023 by Thomas Greene
Went there for a price for and Alternator they told me $1600 for 2019. Jeep Wrangler was able to get it done with a Dodge part for $750. From a reputable auto mechanic in pabillion wouldn't recommend these people to nobody.
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September 2023 by Lizzy Judevine
Went in for an oil change. Ended up $100 later at the dealership because clips on the under carriage cover were broken and they zip tied it, making the cover bang agains the undercarriage of my car. Do not recommend. Will never use them again.
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September 2023 by Ronald Neneman
Called Jenson tire because my check engin light came on. They told me to bring it right in. They the problem and told me what it was and what it would cost to repair it and how long it would take. They got the parts and I was on my way in less than an hour. Very quick service.
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September 2023 by Libby Tucker
This company has awesome people working at all of the locations. I am not a consumer of Jensen. I service most of their locations. I have heard great things about Jensen. I will recommend others to try Jensen's services. I will be taking my car in for service soon. Thanks, Jensen!
