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January 2024 by Steve S.
The tire center at this location is woefully mismanaged. We have been buying tires at Costco for years and it has always been a good experience until recently. We have experienced significant delays since the implementation of "appointment only" scheduling. Because of our most recent experience, we will be investigating other options for tire purchases.We were suddenly losing air in a tire. Stopped into Costco and was told the next available appointment was the following day at 6:30 p.m. Or we could wait 90 minutes for "non-appointment" service. We opted for the latter. That 90 minute estimate turned out to be a 3 hour ordeal. During the wait, I checked in often and observed what was happening in the shop area. Based on my observation, 75% of the time, only 2 of the 4 bays were being used. The other 25% only 3 of the 4 bays were being used. The 4th bay was not used during the entire 3 hours. That physical resource utilization rate of approximately 60% explains why we had to wait 3 hours. There were a maximum of 4 technicians working at any given time, with one of them staffing the register/sales counter.This type of experience is not a good look for Costco.
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December 2023 by Candace H.
Cosco is my HAPPY place...what an adventure ..so much to see and buy...so little time! As I was straining to reach my size across a tall table (or maybe I just have t-Rex arms) and an associate pushing a big floor cart ....stocking shelves "unexpectedly" put his push cart aside and asked me if he could help me reach for something ....not only did he do that for me ..he helped me search for my size....(embarrassing) thank you "B. C." for your thoughtfulness and great customer service ...I appreciate you ..you went above and beyond tonight! Selection was so massive....so many options, colors, sizes ...the value ..well I spent $400 in 1 hour ...need I say more?? I found awesome gifts (for Xmas game prizes) stocking stuffers ...a couple of delicious seasoned rotisserie chickens ..$5 ..cooked to perfection warm and ready to serve! Tasty samples ..associates were so happy to see your smile when you ask where that sample is located and you run (not walk) and toss it in your basket for the WIN! Half dozen Leggings...hoodies...gifts ...nuts, produce ..endless cases of items on sale ...boxes available at checkout for convenience .....the awesome part is when a random fellow shopper scopes out your cart and asks you where you found it and you share info ....(ok..I did that too) It's an adventure when I visit Cosco! (most importantly ladies restrooms clean and well stocked....)
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November 2023 by Jessica R.
Love this Costco! Selection is ideal but the staff is pretty amazing. Cheerful and helpful! Floor staff, membership, returns and food court. Everyone was amazing. Great prices on goods and fuel. Get the membership.
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September 2023 by Sylvia Smith
Tire center staff was helpful and patient.
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July 2023 by Rob F.
Costco does everything in their power to not support tire warranty claims. I had 2 tire places both tell me that my tires are covered under warranty and Costco declines. Their tire center sucks! Don't come here
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February 2023 by Lesley M.
I can't compare the store to others because this is the one and only Costco that I've been in. I will admit I like the store layout and all that they have to offer. The only thing that I feel they lack is gifts throughout the year. During the holidays, they have a large selection of gifts but throughout the year I feel like their gifts are far and in between compared to Sam's. I've bought a lot of their food items from there grocery department, and I've loved everything. Their mac & cheese, rotisserie chicken, beef bulgogi, and ravioli are all delicious! I've heard nothing but great things about their street tacos as well.
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January 2023 by Tech 77
Costco Tire Service is my go to for new tires. I've replaced my wife's car tires twice there and my truck once already. Each time we've gone we've found the best deal here. The Staff is always professional and courteous with us. Their patience with my wife's questions has always been 5 Stars. Their facility is always clean and organized and kept looking very professional. This adds more confidence in buying from them. Overall, I recommend them easily of your shopping around for tires.
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January 2023 by Derek M.
I think this location is great. The employees are friendly and helpful when needed. They are constantly corralling shipping carts for customers. The items and stocked nicely as well. They have the store marked and arranged easily (or as easily as possible with the high volume of traffic this store receives daily). They also have a lot of samples even during the workday to try.
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December 2022 by Matt M.
This is for the tire shop. I called and made an appointment for tires. I even discussed tire options and chose tires with John. Went to the store at the appointment time and told tires aren't there. Asked if I purchased them (which I would have if offered when i scheduled the appointment) and he acted as if it was my fault. Wasn't helpful at that point forward. I would have liked to tell him what an jerk he was but chose to just leave and take my business elsewhere. They need a better explanation of their process if you are not reserving the chosen tires when making an appointment and taking the time off work to do do.
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November 2022 by Lydia M.
I would get married here! All I need is a $1.50 hot dog and a medium drink and that's I can live like that for the rest of my life. Me and my boyfriend have very romantic dates here. Great atmosphere, great people, perfect hot dogs.
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August 2022 by Mychele G.
Love all things Costco.We get all of our stuff here from clothes,food and furniture. Food court hot dogs are the best. Plus all my favorite people work here.