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June 2024 by Marlie Soyring
Was nice enough before Casey's bought it, but it's just gross now. Trash all over the floors and counters, a thick layer of stickiness, not stocked on the fountain pop area. And I know they had issues with staffing. We see new people and are totally understanding when they don't know what they're doing. But after a couple months, the same people still have no idea what they're doing. They need to be trained. Thankfully megasaver is across the street. Cheaper, and cleaner
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June 2024 by Jay Raz
Used to be a good place to go before Caseys took over. Now there’s Trash everywhere, nothing is ever clean or stocked, some employees have no idea how to do their job (or act as if they don’t). Definitely seems like it needs new management and some of the staff needs retrained or replaced. It’s pathetic how quickly that place went downhill.
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December 2023 by Lisa Hoult
As a rule, I no longer frequent Casey's on the regular since every aspect of their business has declined so much since the buyout of Bucky's. In a pinch, I figured I could get a couple slices of pizza and a drink without some sort of glitch. I couldn't have been more mistaken.Since I don't have tap-to-pay or Apple Pay, to use my card, I had to enter and withdraw it from the chip reader, then slide through the magnet reader.Card rejected. This process was attempted twice unsuccessfully.Employee was very rude and put out I couldn't use tap or Apple to pay.I was throughly annoyed, so left the pizza and drink on the counter and began walking towards the door. First she asked if I wanted her to hold it and I replied, "no," and continued towards the door.To my back, she said something about, "ma'am you need to......"I'm extremely hard of hearing, so I didn't hear the rest of it, but she's in no position to tell me what I need to be doing. I left the merchandise on the counter.I'm sure it had to be thrown away; maybe that's what she was hollering about. Not my problem a chip card payment couldn't be processed.Within about 15 minutes, another Casey's location a couple miles away had no restriction on payment method and my card was processed successfully.Ultimately, I was rewarded nicely for the horrific inconvenience and rudeness in La Vista with fresh out of the oven slices and friendly staff further north down the road.And this experience is the nail in the coffin. There will be no further patronage of any Casey's again.
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October 2023 by Amy Zebert
Terrible service. Ordered pizza and when I showed up to get it at the time it was supposed to be ready, they hadn’t even started it. I guess I now know why their rating here is so poor.
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September 2023 by Mason Jacobson
This store is generally clean in the morning, the girls working are wonderful, and they have great customer service and are always pleasant to talk to. I'm not sure why there are such bad reviews, I always have a great experience when I come to this location. Any time something isn't stocked in the cooler they will go in the back and grab it for me or are willing to make what I want if it isn't available when I show up. If people would talk to the workers, they would understand they are understaffed and doing the best they can, and should cut them some slack.
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August 2023 by M. Miller
Bucky’s maintained their facilities cleaner and they were open 24 hrs., back then. 84th and Frederick and 72nd Grover st locations have also gone downhill. Littered, soda machines constantly out of flavors. Some don’t even wear their uniforms.
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August 2023 by Larry Fisherman
rude employees
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August 2023 by Tyler Stefanski
This place is terrible. Nothings stocked. There’s always something wrong. Nothings available when needed. The manager does nothing to solve anything literally the laziest manager. Saying things like I’m over worked. I work almost 60 hrs every week and I can still do my job. Only 1to2 people even do their jobs at this location overnight never stocks cooler during the downtime. When the lines backed to the coolers management and others will see this and just stands there behind the cigarettes ignoring the problem. I can’t express how much I loath this location. It’s right by my home and I have to go out of the way now every morning because of these daily problems. I can’t even express further my hatred for this location.
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August 2023 by Vladimir Kresovic
Do not waste your money on their car wash. They don't even use soap on basic car washes. Car comes out dirtier than it came in. Inside of the store is dirty. This used to be a descent gas station until Casey's took over, very disappointing.
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July 2023 by Tommy Digiacomo
I called for 30 min and the phone was taken off the hook. I drove up there and the ladies said I had the wrong number so I called and now the phone rings. They said I didn't call when I did cause the 1st time they picked on and left the phone off hook and I heard there gross indecent conversation for 5 min on my way to 72nd Harrison location. The little Mexican chick and red head white chick are so unprofessional. They wouldn't let me talk and said , so you drove here to yell at us? I said no, I want to know why your leaving phone off the hook ?! Smh and these ppl are being paid 15hr to do what exactly? Be rude and be incompetent?!
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July 2023 by Renee M
I refuse to go to this gas station that's literally 2 minutes from my house. I come to get water or pop most of the time and half the coolers are empty because either there isn't enough staff for someone to restock them or if I ask someone to help me get something from the back that I clearly see is there yet they will tell me their out or they can't help me.Their food from the kitchen will sit out under the lamp all day. How do I know this, well there are timed stickers on the wrappers...The bathrooms rarely get cleaned because again either there is no staff or just pure laziness.Also, the store closes down almost every other night at 8pm because there is nobody else working. This place is a joke.
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July 2023 by Justin K.
This place needs a good deck scrubbing. The Men's restroom had toilet paper all over it. There was a bunch of graffiti on the door, ceiling, and walls. No soap or soap dispenser either. How are employees supposed to wash hands if there is no soap? Employees were just standing around looking at their phones not doing anything when I was in there. So gross. They should have been cleaning up the mess in the restroom and even went to grab a gallon of paint to paint over the graffiti.
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June 2023 by Heidi Skupa
Always out of gas! Why is this place even open anymore? This is my third time coming here and seeing your pumps closed.
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June 2023 by Jon Scheloski
Employees are friendly and store pretty clean, however this store is horrible at restocking stuff or having pizza/warm foods out for customers and the wraps and cold sandwiches are either expired or not on shelves at all.
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May 2023 by Jonathon Jack
The ladies at this store are awesome! They are always nice and respectful. very helpful also. they all are great!
