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July 2023 by John Hochstetler
Best around in ny opinion
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April 2023 by Christye G.
This car wash has been continuously problematic. I got a membership. I washed my Beetle and got water in my lights and had to replace my lights and then I was rear-ended and then I cleaned my floor mats and they smelled like cigarettes after. I have tried to just use the free vacuums and they aren't very strong and it's a hassle waiting for them just for them not to work. They harass you when you ask for a singular car wash and won't shut up and raise the bar until you listen to their shpeil. You are crammed in there way too close to other vehicles and they don't look when they wave you in. They don't towel dry your car and you roll right out into oncoming traffic with a wet car. You wait in a long line and I get they want to speed things along, but the quality isn't there. I'd rather go to Casey's and use my father's vacuum. They take care of my car and towel dry and keep a safe distance between vehicles and they're friendly and professional and courteous and customer-oriented.
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March 2023 by Trent A.
Great place to wash your car! They have all the right cleaning supplies available to get the job done!
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February 2023 by Ryan Pravecek
Change machine never works, but hey better than giving rocket car wash my money
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February 2023 by Brian Nimz
Change machine never works, but hey better than giving rocket car wash my money
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November 2022 by Joslyn F.
There should be an option of a zero star rating due to the fact that my car was damaged but after calling and calling and never getting an answer from ANY number, I submitted a claim & a cancellation on my membership yet they still never got back to me & I was charged. After going to the location to cancel my membership, apparently none of the employees knew how to cancel it, so I tried calling any number AGAIN but no answer AGAIN & so I was charged AGAIN. I was given the run around & finally today after 30 minutes with no answer, my mom tried calling & they answered right away, they told her they don't do refunds so basically they had us going in circles & I was still charged again. Save yourself & don't get a membership.
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August 2022 by M Wilson
I purchased Rocket Car wash coupons through Youth For Christ. I've used 2 now. Each time I asked about why my rims, wheels/tires are so dirty after the car wash. A manager(?) tried to explain to me. Made no sense, also don't want to hear about a problem, when it's not MY issue. It needs to be fixed. I have 6 coupons. I hope it's fixed by the next time I return. I don't appreciate having to clean that much dirt off after I just went through a car wash?♀️?♀️ I had a membership here last year. I'm afraid a few things have gone down hill.
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August 2022 by Melody Summers
I love washing my car here. The employees are so professional and considerate. 5 stars ?
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July 2022 by Paul Eide
Highly recommend. Absolutely worth the unlimited monthly package if you wash your car 2+ timed a month.
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July 2022 by Maria Romano
Apparently they like to dig thru through the trash to steal peoples personal information and then call and harass people.
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May 2022 by Bill P.
I tried the rocket car wash for the first time on my dad's car and it was disappointing..It was like I didn't wash it at all.
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April 2022 by Jackie B.
I am going to be terminating my membership. The 84th Street Brentwood location appears to be in need of an upgrade. 3 out of the past 6 visits, I couldn't get a car wash due to the car wash breaking down. I've been in the car wash when it breaks. Upon restart it pushes you through without completing the wash. I've also had to go right back in because the car isn't clean. Today I had to drive around the stopped traffic waiting for the car wash. I was not getting my car washed, but got stuck in the traffic. When there was a break in oncoming traffic, I went around the waiting traffic. One of the workers wearing a black and gray coat flipped me off in front of at least 20+ customers who were waiting. That lack of professionalism is the final straw. Fortunately, there are now better car wash options in the local area so I can take my business elsewhere. I do hope they can get more reliable equipment that won't break down daily and ensure managers are training the staff to be professional.
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March 2022 by Dan S.
do not use rocket carwash in lavista, ne, or any location for that matter. this location and top management does not care about their customers. lavista location keeps squeezing the cars so close together i got rear ended because of being so close. there is no room for error, just a game to them!! management does not respond to try to help or even talk about it. very pathetic. so, if you want your car washed, go somewhere else!
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March 2022 by Kathryn Kurtzuba
I like there is a place to go where I can wash my car myself. The price is reasonable too.
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March 2022 by R. Czech
Good water pressure at $2.25 initial start price.
