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“My daughters car would not start without jumping it, and they looked at it right away and found the problem and did not charge us. Great service, and great people!”
“Great selection of high-quality batteries and accessories. Staff is knowledgeable to answer questions I had. I wanted to get a battery charger for the two RV batteries I had bought, and though I was going to have to buy two individual chargers. They should me the dual battery charger I needed that goes down to a trickle charger to keep the batteries charged throughout winter without overcharging them.”
“We use interstate Battery for all our Battery needs for the company I work for. They are very quick to respond to emails. They are always extremely polite, helpful and honest. Our delivery guy is amazing! Always go through Interstate before ever going anywhere else. Never have any issues with them! I wish all vendors worked this well!!!”
“Almost never came back because the Hispanic dude has no customer service skills. Didn't want to honor my warranty. Left and came back first thing the morning and the white guy with glasses Almost instantly swapped out the battery no questions asked.”
“The two associates working today, 12-9-2023, were so helpful. They helped me double-check and find the bulbs I needed to replace. They were swift and kind and went above and beyond. I'm so grateful.”
“Customer service was excellent! Above and beyond. The way customer service used to be once upon a time, I received here.
I needed fuses for my car. Size 15.
The gal at the counter asked me if she could help me. I told her I needed fuses. She came out from behind the counter and showed me where they were. She the. Asked me how many I needed. I told her just one. She suggested that I get the variety pack. It has the one I wanted and the other different sizes in case I needed a different size later. I thought that was a good idea. She even told me they were the same price so I didn't have to even ask.
She took me back to the counter and rang me up. She was not judgmental. I lost a crown in the front of my mouth. Most people just stare or treat me a little differently but she spoke to me like she didn't notice at all.
To the woman that helped me! Keep being you! You are awesome!
FYI readers. If someone has some obvious tweets missing, it's now always because of drugs or because one is trashy or even old. It could be due to trauma and it takes at a minimum 6 months for each step to get a tooth replacement. I lost a 30 year old crown so now I'm getting it replaced. It takes several steps before some things can happen.”
“I came in looking for a very specific and difficult to find piece and Evan helped me find it. It took awhile but I really appreciate his persistence. Great Employee!”
“Great service. This location doesn't have a variety of batteries like the other battery centers, but if you need a car battery and want it quickly, they are great.”
“Ordered online & within minutes my order was available to be picked up - amazing! Quite a nice selection of items available in store. I did call ahead to confirm someone else won't have any issues grabbing my order & the staff member on the phone was kind and helpful. I have heard many others have great experiences here just walking in & getting help with any battery needs. This is why I chose to support this location & get my item here. It's nice to have brick and mortar stores to be able to get our items & I'm happy to support especially when the customer service is great!”
“Nick was incredibly helpful at this location! He helped me with a multiple of problems and seriously went the extra mile for me. Great customer service and a great attitude. Highly recommended”
“So I was in yesterday for an issue with my 2018 chevy Silverado...I wanted to get it scanned...A young man by the name of Matt acknowledged me right away told me it would be a minute let me help some customers first "completely understandable " not only was he competent but this guy should be a manager or higher...the way he was composed and focused and still able to multitask really sets him apart....please O'Reilly reward him”
“They Almost always have what we need for our cars and other equipment and offer helpful advice. No problems recently exchanging a new battery that was not charging.”
“Lucas from this store Buy far is one of the most informative and communicating men I have come across in this industry. Helped me out when I didn't think I could get it. Was very respectful and helpful and was more than willing to work with me to figure out my waranties on parts i purchased. Thanks again lucas! More people should be like this. Give this man a raise!!!! Thanks again ...”
“Grant is the best employee I think I've ever ran into. Was so proficient and helpful. It honestly blew me away. And he was quick with everything. Overall I'll be returning to this location for sure. Also RESPECT FOR THE BEARD!”
“O'Reilly is my go-to for brake and oil change jobs. I really like the price/quality of the parts I get there.
Danny was very helpful when I stopped by.”
“David was very helpful over the phone and confirmed my order was in. When I got to the store he installed my car key fob components into the new key fob shell for me. Great service!”
“I don’t why I didn’t place a five-star review before-I really like this store-the customer service is excellent. Even though my knowledge about automobiles are limited, they don’t treat you like an idiot. Daniel was a sweetheart….walked me through my automotive issues-throughly professional. I will return.”
“I am so grateful for the amazing service I received from Assistant Mgr John, at O'Reilly's on Sorenson Parkway!! I went in hoping for a little advice on installing my new windshield wipers. and he came out to my car and installed them for me in minutes!!! He also helped me with my license plates, he really went above and beyond. I hope his leadership team knows how helpful John is! Thanks!”
7:30AM - 8PM
2826 W Broadway, Council Bluffs
Battery Stores
“My car broke down in the middle of the road a couple of weeks ago coming to the intersection. One of the employees saw from the store and came out with his pickup and tow rope and helped me get into the store’s parking lot. Another employee ran a free scan on my vehicle to help figure out what was wrong. They also offered to let us wait in the store until we could get the car fixed. Phenomenal service all around! Thank you!”
“David knew the type o battery that I needed for my Terrain, described the quality of it, and installed it for me using a tool that kept all of my car's settings. Excellent!”
“Not a bad selection of parts and the website makes it easy to find and get your part the next day. Tre is good with helping people figure out why they need to get the job done right. I appreciate you.”
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“Cody and the rest of the team are great! Fast and friendly. They were very quick to answer any questions and followed with very knowledgeable responses. 10/10 will use these guys again.”