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April 2024 by tonita wilbur
Dirty. No TV. Needs a lot of maintenance and even basic
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March 2024 by Michelle Baker
Not good, refer to my other reviews...
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March 2024 by Chelle Baker
Ruined my daughter's birthday!!!!! Didn't have rooms ready. One of them took 3 hours after check in the other they said wasn't going to be ready and gave me a different room with lesser accommodations and not enough bedding (which was their excuse for not having the room I prepaid for, not enough bedding). The pool was absolutely freezing, too cold for even the kids to enjoy. Wasn't discounted, refunded, or offered any type of deal for not getting the rooms I paid for at the time I paid to have them, the bathroom fixtures were all super rusted, the "newly remodeled" rooms were poorly done, the ceiling tiles above the pool were dangling about to fall, there was no lighting on in the pool area, basically EVERYTHING was not as the booking site claimed, nor was it acceptable for what I was charged. The staff also said that they couldn't refund because I booked though a booking site and on the site it said the opposite. I'm the end after we were home they charged me for a blanket that we never took. There weren't sheets for the pull out or our reserved room and they charge us for bedding!!!!! I will never subject myself or my family to that place again!!! The hot tub and sauna, or "spa" was closed as well, nothing was mentioned to me or on the site that said they had anything shut down or construction occurring. There's more but I won't bother, find out if you'd like.., good luck though...I'm glad my 11yo is such a sweet one, she was disappointed, but shrugged it off.Years ago we frequented Ramada for my nieces birthdays. I recall it was so fun.Wasted our time and money, ruined my daughter's 11th birthday, and ended up costing even more in the end. What crooks!
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March 2024 by Liz Davis
If I could give zero stars I would. The pool was WAY to cold to swim in, we were in it for maybe 5 minutes before we had to get out due to our feet and legs going numb. They do not have breakfast because it is down. The hot tub is out of commission and had been shut down by the city for a violation, no where on their website does it say the hot tub isn't working. When I went to talk to the front desk, the front desk lady just laughed. Ontop of that it was 2:30 in the afternoon and their was dirty laundry from the housekeepers lining the hallway.
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March 2024 by Reyes Santi
There is no room service, there is no toilet paper, the pool water is cold, there is no breakfast, a lot of noise, terrible service.
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January 2024 by Yesi Vazquez
Hi, This is mine and my family’s experience. We were pulling up at the parking lot and we were very weirded out for some reason there was only 4 cars there (me and my family had stayed there a couple times and we had never had a bad experience until NOW) we didn’t question it much and decided to go in and check in because we thought everything was gonna go perfect like i had alwyas gone. (Keep in mind last time we stayed here was 4 months ago) we got our stuff and went in like normal the guy at the front desk was very nice and friendly ATLEAST WE THOUGHT SO he helped us check in and everything was fine we still were just not thinking about how there was no one there we started walking to our lonely room and my husband went to ask what time breakfast was at he didn’t understand the front desk guy i sent my 12 year old daughter to go ask him she came almost crying but i just thought she was tired she told me “he said that they are remodeling so there is no breakfast” this is where everything clicks in my head the no people the darkness i instantly got mad and told them what so then we thought about it and we went to ask for a refund because i could tell that my daughter didn’t feel safe and she 1 loves hotel breakfast 2 is very nervous in these situations she had the same scared face since we got there and there was no one when we asked the frint desk guy for a refund he called his mager and was on the phone and asked us to look up where it said that they had breakfast and I didn’t defend myself because i didn’t see it anywhere and he didn’t explain that to us at first so i thought hey had breakfast i was just hoping we could get a refund and go somewhere else kearney is 4 hours aeay from us and we never really come especially to stay so i just wanted to have a good time but was left very disappointed he then told us he couldn’t do anything so then we stayed there standing thinking and he never told us anything he ignored us and did his own thing we then decided to just go sleep it was one night we were gonna be fine. My husband then told him that they had poor service and he ignored us. We left very mad and disappointed as we are walking to our room my 12 year old daughter starts crying and she tells me mom im scared and I don’t want to stay here anymore i tell ehr its gonna be find and we walk to our room. As we are walking the hallway is very very dark we had to push the door open tripping because of the force we had to put the room was fine but it had 3 entrences that you could get into it. I then go to the bathroom and the toilets clouged the sink drain isn’t pushing the water to go down the bathroom door has blood stains blood straches i heard a scream we were alone in this hotel… We were forced to stay here PLEASE DON’T COME HERE IT WILL DISAPPOINT YOU choose a better option and read the reviewsRooms: Dirty rooms blood stains on doors and bathroomSafety: I heard lot of screaming and we were the only ones basically there maybe 1 other familyWalkability: The floor had dirtFood & drinks: No breakfast no coffe no nothing i was atleast hoping something to munch on
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January 2024 by Dayana Balderrama
The service was bad we tried getting a refund and the guy ignored us and let us stand there while he continued doing his own thing he never explained the service they offered we were not aware of the no breakfast anymore. The bathroom doors had blood on them I just don’t think this is the right place they said it was for remolding and that why they didn’t have breakfast but at this point just close the hotel down. PLEASE DON’T COME HERERooms: The bathroom doors had blood on them.
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January 2024 by L B
The room was clean, the room is outdated. The breakfast was very scarce. It was very minimal.
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December 2023 by Tami Galyen
I was very disappointed with our stay this last Friday night. Especially the cost and paying a $50deposit! We got into our room and our sink had clearly backed up at some point. My husband had to clean it. We had to brush our teeth in bathtub as it wouldn’t drain. That night our heater didn’t work and blew cold air the entire night. No breakfast! Not even coffee and hot tub wasn’t working.Food & drinks: The bar had stale pop and bad liquor for high prices!
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December 2023 by Ryan McGrail
This used to be a wonderful hotel at a great budget. It has now gone completely downhill in every.
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December 2023 by Tracy Student
Found five bed bugs after one bit my partner at 5am :/Remember to always check under the covers and sheets with your suitcase in the tub before you decide to sleep!
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December 2023 by Nichole Anderson
While sitting below the bar a roach appeared on the table and I smashed it. When confronting the front desk about the situation they stated that I needed to notify the bar staff and that without them seeing the bug there's nothing they could do. I went and got the dead bug from the floor and gave it to the bar staff and decided to leave. Will be disputing with my card company. So far the new owners of the motel have not impressed me. If that's how you handle that I don't think you should be in the motel business.
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November 2023 by Ellie Sheaks
If you don’t read the whole thing and only see this first part. Know they are infested with bedbugs and will not do anything about it. Another side note- highly recommend the La Quinta! They were great after we left our stay early. My stay was weird. The room was obviously gross but that’s to be expected. Upon check in we noticed a bottle of bed bug spray had been left in the room by maintenance so that was unfortunate. We stuck it out unfortunately. We work nights so when morning came and we were ready for bed we found a live bed bug in the bed and decided that was enough to leave. Originally tried changing rooms, the fro t desk girl did her best to act surprised when I brought up bed bugs. Must be trained to gaslight guests about them. Seemed like she didn’t believe me or something ? Then upon entering our new room there was a dead wasp on the ground which my wife is deathly allergic and a dead one means there’s more. Ants also. Several other dead bugs in that room and dried blood on the carpet and trash can. Was told on the morning of Saturday October 14 that I would receive a call from the manager regarding a refund and my complaints. It’s now Wednesday so I don’t think it’s happening. I know the health department is legally required to investigate reports of bed bugs so if you happen to have them in your room you’re better off calling the health department than trying to get help from the people in charge.
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November 2023 by Spencer Graber
The GM Mikayla is amazing! She had to deal with the most disrespectful guest ever and handled it flawlessly. The rooms are clean and the staff is great. Highly recommend. Also, don't be rude to hotel staff ever! Big props to Mikayla and staff for handling the situation like pros and keeping cool. These people deserve a raise.
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November 2023 by jeffrey dombro
This is really an underrated hotel. We stopped for the night on a long road trip. It's not the Ritz Carlton and the hot tub wasn't working, but the rooms were large and clean, the free breakfast was hot and much better than average and the service was very friendly. For the money it was a very good value.