Internet Service Providers in Kearney, NE

“There is a reason I have had US Cellular since 1999...actually there are several. I have served regions in rural Nebraska for over 20 years and the service is very reliable (not perfect), but truly the #1 reason we stay is their stellar customer service - MATT today was no exception. Want to work solo at a kiosk, go to another company, want a real person to help you, go to US Cellular-Kearney.”

“Great Plains Communications,
Please expand more in Kearney, NE. I'm so sad I have to go back to AWFUL Spectrum due to a local move after being with this company for years. ?”

“We decided to switch our two phones from T-Mobile and add another line for our business and we couldn't have asked for a better experience. Michael was great and easy to work with. Got us quotes, listened to all of our concerns, answered our list of questions and never once made us feel rushed or obligated to purchase service or devices/ accessories. He got our new phones setup (iPhone -> Android) while we were able to run some errands. He was also engaging and fun to chat with! Thanks so much for all of your help, Michael!”

“I've never had a bad experience here, spectrum's always taking good care of me. Excellent internet service, quality and all.

It is unfortunate that there is no way to talk to a real person other than going through their automated phone service, I've always found automated phone services to be frustrating and it absolutely makes me feel like they don't want to talk to a real person. Sometimes when I do get a real person rather than just admitting they don't know what they're doing or don't know how to help me, they will just transfer me to a random department but usually by the time I get to that person they set things right and get me talking to the right people. I think the worst time I ever had on the phone was when I got transferred to four different people before someone actually helped me though.

And I highly recommend anyone calling about their internet or phone service take down the name of who they're talking to and file an official complaint about anyone who acted like they knew what they were doing and didn't or on the rare occasion someone is rude. Spectrum takes their customer service very seriously and they will take action. There was even one point where I didn't have service for a week or so and they refunded a prorated amount based on what that amount of time was worth. I don't know if they still do that mind you.

They always have a good list of promotions available which can save you a lot of money in the beginning and just because your promotion finishes doesn't mean you're not eligible for a new promotion.

Five stars for solid internet service and solid customer service.”