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October 2024 by Katie Fick
Another experience where I'd give 0 stars if I could because of the customer service. Brown's needs to realize the business they're losing because of that lady!
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January 2024 by Tracy Kennedy
If I could give a zero star I would. I went to buy a pair of winter boots today and the woman working there was so rude I walked out not buying. I had actually planned on buying the boots even though the pair I found was not actually what I went in for. I’ll take my 135.00 bucks somewhere else.
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October 2023 by Beth Forbess
Friendly, helpful.
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June 2023 by Bob Thomas
Big selection of shoes.
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June 2023 by Abuggeek Named Meatloaf
I'd vote- ZERO- stars if I could . RUDE. poor customer service. In short basically acted like it was an inconvenience to sell my mom a pair of Birkinstocks. ... it's a shoe store that does not seem to care about selling shoes unless you the customer fit the sales staffs "profile" .... I WILL NEVER SPEND MY HARD EARNED MONEYVAT THIS STORE AGAIN.
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May 2023 by Pappy Gramps
I'd vote- ZERO- stars if I could . RUDE. poor customer service. In short basically acted like it was an inconvenience to sell my mom a pair of Birkinstocks. ... it's a shoe store that does not seem to care about selling shoes unless you the customer fit the sales staffs "profile" .... I WILL NEVER SPEND MY HARD EARNED MONEYVAT THIS STORE AGAIN.
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October 2022 by Floyd Lee
Class! Nothing but good shoes.
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October 2022 by Tammi Dietz
Friendly people
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October 2022 by Heather Pfeifer
Was treated very rudely by the woman behind the counter as I tried to exchange for a smaller size! I willNEVER return to this store after being treated so poorly!
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September 2022 by Loni Galvan
Will not return to the Kearney store! Was treated so badly by an employee named Missy or Misty!! She was so rude and treated me like I was nothing! She never smiles and always has a rude tone. Even the other employee working was looking at me with disbelief that she was talking to me this way. Very unprofessional!! I will go to the Grand Island store from now on.
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September 2022 by Chris Barnes
Great shoes, knowledgeable sales people.
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July 2022 by Lou Maxson
I was needing a supportive full black athletic shoe and due to very wide feet and extremely high insteps, finding a comfortable shoe that fits is difficult. Jonathan was very knowledgeable of the possible choices, took his time to get to know what activity I would be doing so he could recommend the appropriate shoes. He was able to find exactly what I needed, they fit and supported my feet and instep. Thank you for taking the time to fit very difficult feet.
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July 2022 by Jeff “Jeff”
Love this place, great selection, friendly staff
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June 2022 by Margaret Kalkhoff
Found an excellent pair of work shoes for a cement floor, excellent selection.
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May 2022 by Jenna B.
Misty was very rude while I was trying to return a pair of shoes! Maybe some work on your customer service skills would help with that. Won't be returning.
