Victra is a Verizon Authorized Retailer located in Grand Island, NE, dedicated to providing the best customer experience. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, including store consultants and managers, who are committed to helping with any issues. Many reviews highlight the great service, with one customer expressing satisfaction after receiving prompt assistance with a SIM card problem just before closing time. Another customer praised a staff member for his professionalism and expertise in solving their phone issue. The new manager, Victor, is noted for his efforts to resolve ongoing billing problems, demonstrating a commitment to customer satisfaction. Overall, Victra is recognized for its trustworthy service and dedication to connecting technology to life in a fun and profitable way.
This store and employees are wonderful. I highly recommend!
September 2023
Mandi was very patient and listened to what we wanted. She also explained pros and cons.
September 2023
I have bought two phones this this store. Morgan is usually who helps me and he helped out in this deal but he was gone from the GI store today so Logan helped me and he was very helpful! Why I continue to come back. Great customer service!
