The Verizon store in Grand Island offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpful and friendly staff who are knowledgeable and attentive, providing personal care and clear assistance. Many reviews highlight positive experiences with technical support, including help with upgrading phones, transferring old numbers, and resolving issues. Although some customers mention that certain processes can take longer than expected, store representatives work diligently to resolve problems and get customers set up. Verizon is also recognized for its quick service options, such as online orders, same-day delivery, and free 2-day shipping. Some customers find the prices for monthly phone payments to be high and suggest they could be lowered. Overall, Verizon in Grand Island is seen as a professional, reliable, and caring business, with long-term customers valuing the consistent good service they receive.
Great job and even though they where busy I was helped promptly
February 2024
Amazing service. They were very helpful and not pushy with sales. Simply listened to the problems we were having and helped guide us to our solutions.
February 2024
Needed to upgrade phones and move up off our prepaid cards. Were very helpful and even helped us get our old numbers changed over to new phones. Did take a bit longer than expected but rep at store worked with us to get issues cleaned up and got us going. Thanks for the help and getting us set up and going forward
