Sleep Number offers a range of customizable beds that many customers appreciate for their comfort and features. The purchasing experience can be positive, with staff like Yhvete providing thorough assistance to help select the right bed for individual needs and budgets. However, there are mixed reviews regarding delivery and setup. Some customers report that delivery personnel were on time but handled the products roughly and offered minimal assistance with setup and navigation of the controls. While the beds are praised for their quality, customers have noted that prices can be quite high, often starting at around $6,500, not including additional items like sheets. Overall, Sleep Number combines good customer service with high-quality products, but the delivery experience may need improvement.
Awesome experience; friendly, professional, knowledgeable, Marie is fantastic!
March 2025
Marie Antoinette drove all the way to my house to drop me off the white caps, which was very sweet of her and I do appreciate that I haven’t had customer service like that in a very long time.
November 2024
We had an excellent experience purchasing a bed from Yhvete at the Grand Island Sleep Number store. She took the time to walk us through all the features and help us choose exactly the right bed to fit us and our budget.
